Global Lead, CRRD Data & Analytics

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview IRC’s Strategy 100 Phase 2 demands agility – the ability to make quick, data-driven decisions and pivot as circumstances change. Today, CRRD’s data sits in fragmented systems with inconsistent definitions, limiting our ability to connect fundraising, spending, and programmatic delivery into a coherent picture. This role exists to change that. The Global Lead, CRRD Data & Analytics leads the execution of CRRD’s data roadmap, as part of the broader organizational Data Transformation. Reporting to the Senior Director of METAL and the Senior Director of Data Transformation, this person will lead a team to standardize how collect and aggregate program data, integrate it with awards and finance data across IRC’s systems of record, and deliver it to decision-makers through dashboards and reporting that are timely, trustworthy, and actionable. They will champion the adoption of reliable systems of record, proactively reducing the use of parallel trackers that erode data quality, and build the foundations for an increasingly automated and AI-enhanced data ecosystem. This is a strategic leadership role with deep technical fluency. The right candidate will be equally comfortable presenting to senior executives about portfolio performance as they are reviewing a data pipeline architecture with engineers – and will see AI and automation not as buzzwords but as practical tools to reduce manual burden and accelerate insight. Major Responsibilities Strategy & Vision Evolve, own, and drive the CRRD Data Roadmap – set priorities, track progress against measurable indicators, report on gaps and lessons, and adjust course as needed Engage directly with CRRD leadership to understand decision-making needs and translate them into data product requirements and dashboard specifications Champion Integra, OTIS, Salesforce and PID adoption as primary systems of record; support efforts to eliminate parallel trackers and reinforce accountability for data accuracy Explore user experience improvements for program data products, ensuring systems are intuitive enough for country teams to use independently Identify and implement practical AI and automation opportunities across CRRD’s data workflows – including LLM-assisted data processing and classification, automated data quality checks, and agent-based approaches to routine reporting and data integration tasks Participate in and shape cross-functional fora (e.g., Data Transformation Team) where system improvements and integration priorities are decided Data Products & Systems Manage and evolve CRRD’s program data product portfolio: PID v4, Monthly Statistics, Annual Statistics, Indicator Selection Tool, and new integrated dashboards Lead the development of the CRRD Data Glossary to standardize department-wide KPIs and data assets Collaborate with IT, Finance, and AMU to institutionalize standardized data definitions in systems across the organization and integrate program data into the IRC Data Lakehouse Serve as CRRD’s primary interlocutor with IT on data platform decisions, ensuring data collection, data lakehouse, and visualization tools meet CRRD’s specific needs Ensure data protection requirements are embedded in all products and integrations from the start Adoption, Change Management & Support Design all systems and standards with country-level implementation in mind – assessing how each initiative will be absorbed, who needs to be brought along, and what change management is required Develop and implement a support model that builds regional and country team capacity for independent use, reducing dependency on HQ Ensure all products meet a minimum documentation standard before launch; make progress, priorities, and blockers visible to stakeholders by default Team Leadership Lead and manage the Program Data Systems team (developers, product manager, QA analyst, project manager), setting clear priorities aligned to the Data Roadmap Foster a culture of innovation, continuous learning, and practical experimentation – including with AI tools and new analytical methods Ensure team members are supported, recognized, and growing in their roles through effective performance management Influence, Relationships and Representation Partner effectively across departments (AMU, Finance, IT, Technical Units) who own their own data reporting, collaborating on shared analytics and metadata Over time, build benchmarking relationships with counterparts in peer INGOs and contribute to external convenings on data systems and evidence use as the role matures Key Working Relationships Position Reports to: Senior Director, Measurement Evaluation Technology Accountability and Learning and Senior Director, Data Transformation Direct Reports: Program data developer(s); Program data product manager; Quality Assurance Analyst; Project Manager Key Internal Relationships: METAL SMT; Awards Management Unit; Global and CRRD Finance; IT Extended Leadership Team and Data Team; Regional MEAL Advisors and Regional Practice Leads across 6 regions; Global Practice Leads Desired Experience and Skills Required 10+ years of experience in data systems, data governance, or analytics roles, with significant experience managing or coordinating across complex global teams Strong technical fluency across the data stack: cloud lakehouse platforms (Databricks preferred), Python and SQL, dbt or equivalent transformation tooling, pipeline orchestration, and BI/visualization tools (e.g. Power BI, Tableau) Experience developing and executing multi-year data strategies or product roadmaps in environments with evolving requirements and multiple stakeholder groups Experience assessing, rationalizing, and rebuilding data products on contemporary infrastructure – not just greenfield builds but migrating and modernizing legacy systems while maintaining continuity for end users Demonstrated ability to establish data standards, taxonomies, and governance frameworks and translate them into technical specifications and system requirements Track record of driving adoption and reducing reliance on manual processes in organizations where data literacy is uneven and stakeholder buy-in cannot be assumed – including eliminating shadow trackers and building user trust in systems of record Practical, hands-on experience applying AI and automation to data workflows – e.g. LLM-assisted data processing, automated quality checks, or agent-based approaches to reporting – with a realistic sense of where these tools add value and where they don’t Strategic thinker who can translate data-driven findings into actionable insights for audiences ranging from technical staff to senior executives Ability to juggle competing priorities and make progress against multiple simultaneous demands in a fast-paced, shifting environment Fluency in English required; Arabic, French, and/or Spanish an advantage Ability to travel globally up to 20% of the time Preferred Experience with operational data in multi-country, geographically distributed contexts where field-level data quality and remote change management are persistent challenges Experience working in or with international development, humanitarian response, or comparably complex service delivery organizations with distributed operations Understanding of financial data and metrics, with the ability to integrate financial and programmatic reporting Experience with enterprise metadata management, data modeling, and software development lifecycles Knowledge of responsible data practices and data protection regulations (e.g. GDPR) in humanitarian settings Compensation: (US Pay Rate: $145,000-$178,000/yr; UK Pay Rate: £77,499.32-£93,814.96/yr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in United States of America, United Kingdom, and Kenya. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.