Event Manager - Travel Incentives & Meetings

Event Connections Group (ECG) is a high-end boutique events agency located in the Baltimore-Washington metropolitan area, which specializes in aligning their clients to the most appropriate resources for high-touch, results-focused events. ECG specializes in travel incentive programs, customer events, sales and business meetings and high profile donor events. 

We are currently seeking an experienced  Event Manager with a strong background in planning and executing  incentive travel programs and  corporate meetings . The ideal candidate will bring a track record of success in delivering exceptional event experiences and managing complex logistics. A  Certified Meeting Professional (CMP) designation is preferred.

At ECG, our culture thrives on collaboration, creativity, and service excellence. We’re a team of  detail-oriented self-starters who approach each project with enthusiasm and professionalism. We believe in solving problems with a  positive attitude , supporting one another, and delivering standout results for our clients.

What You’ll Do:

• Design, plan, and execute incentive travel and meeting programs from inception to completion
• Collaborate with internal teams and external vendors to ensure seamless logistics
• Manage budgets, timelines, and client expectations with precision
• Innovate and troubleshoot to deliver customized, memorable experiences

What We’re Looking For:

• Proven experience managing high-level corporate incentive travel programs
• CMP certification (preferred)
• Exceptional organizational and communication skills
• Ability to thrive in a fast-paced, collaborative environment

If you’re passionate about events and love turning ideas into unforgettable experiences, we’d love to hear from you.

Key Responsibilities:

Project Management

Lead multiple client programs managing all event logistics (25-700 attendees) including:

• Budget 

• Timeline 

• Vendors

• Hotel: rooming lists, room blocks, banquet event orders, audio visual requirements, room deliveries, arrival and departure procedures, registration/hospitality setup, onsite activities, pre-con meeting

• DMC: ground transportation, offsite activities, décor and entertainment, local staff 

• Air Travel: liaise with agency to secure flight manifests booked by agency

• Printing and Creative: design, signage, and collateral production

• Gifting: room gift/giveaway orders and international shipping

• Client-facing video meetings

• Develop agenda and meeting recap 

• Create concept proposals/outlines 

• Draft event specifications document for onsite event management

• Post-program: reconcile all vendor bills, and finalize event budget and actual expenditure

• Event debrief and analysis

Attendee Registration

Collaborate with Registration Manager on the following program related deliverables/services:

• Development, deployment and management of event website and registration platform 

• Registration and data management to include:

- Hotel room block management & hotel room list management

- Creating emails and communications 

- Oversee management of attendee inquiries & track changes

- Management of attendee extension requests with client, hotel and air partner

- Air block management and air reservation support in liaison with air partner

- Generating Arrival & Departure Manifests 

- Activity registration management: capacities, minimums and maximums

- Provision of list and reports (registration, air, hotel, vendors, etc.)

• Onsite registration preparations including print materials, welcome packets, giveaways, seating charts, staff binders and name badges.

• Post-Program: Provision all final attendee registration reports, final air manifest, final activity manifests and reconcile associated vendor bills

Qualifications (computer & communication skills): 

• Strong proficiency with Google Suite and Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint. 
• Experience with Event Management Software. 
• Experience with Mobile Event App creation and promotion. 

Education and/or Experience:

· College degree is required.

• Minimum 3-5 years’ experience in incentive/meeting industry.
• CMP designation preferred.
• Agency/Incentive travel program experience required.

Location:

· In office work at our Severna Park, MD location is preferred however possible for hybrid/remote.

Travel Required:

• Ability and willingness to travel up to 15% of time.
• International Travel required
• During the onsite execution of meetings, early morning and evening hours as well as weekends may be required. During high volume planning periods, longer hours may be required.

Applicant Notes:

· Along with your complete resume, please send your salary requirements View email address on click.appcast.io.