General Manager

Join City BarbequeCome join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:Safety FirstTreat others with integrity, fairness and respectDeliver quality without sacrificeProduce profit and cash flow for long-term valueThe best BBQ comes with the best benefits:Quarterly Bonus OpportunitiesYour favorite BBQ-for free (up to $2,400/year)25% discount when not workingFree uniforms & free pair of slip resistant shoesVacation pay*401k match up to 4% of salary*Medical, dental & vision insurance after 60 days**Benefits available to those who qualify after the preliminary waiting periodPosition Summary and MissionHe/she leads a band of loyal teammates in areas such as Sales, Profits, Operations & Quality Standards and People practices, within the spirit and culture of City Barbeque.Summary of Key ResponsibilitiesSALES AND PROFITSProduces positive guest count and sales growthDevelops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest countsMaximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.OPERATIONS AND QUALITY STANDARDSEnsure his/her restaurant meets or exceed City Barbeque operations, sanitation and food quality standards.Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when requiredUtilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectivelyEnsures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.PEOPLE DEVELOPMENTEnsures manager team is progressing in development of skills defined in City MapConducts 1-on-1 meetings with management team on a regular basis.Provides coaching and feedback on an on-going basis.Reinforces Core Values consistently.Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as neededUses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary, in a timely orderLeads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.Qualifications:EDUCATION/TRAINING-B.A./B.S. in related field or an equivalent in education and experience preferredKNOWLEDGE/SKILLS -Ability to develop positive working relationships with all restaurant personnelAbility to speak clearly and listen attentively to guests and employeesKnowledge of and the ability to use a PC and Microsoft Office SuiteAbility to adapt and succeed in a fast-paced environmentAbility to provide exceptional customer serviceAbility to lead and develop peopleWORK EXPERIENCE -GM experience in the restaurant industry preferredCity Barbeque participates in E-verify. To learn more, please visit: