General Manager

Overview

27100 Chagrin Blvd, Beachwood OH 44122, United States

Choolaah is a fresh take on the timeless experience of community ovens, a vision where family and friends gathered around to break bread together, share stories, and reconnect. At Choolaah we create joyful experiences and it permeates everything we do. As General Manager you’ll help inspire that by enabling our teams to create raving fans and push the limits of service and performance excellence. Choolaah GM (CGM) is passionate about quality food, team building and development, and having the opportunity to run a world class business. CGM has total responsibility for managing the daily operations of a single Choolaah restaurant, ensuring every guest is delighted every time, creating raving fans. Our CGMs build, inspire and develop their restaurant management teams and oversee the financial controls, operations, people development, and customer delight within the restaurant across all shifts. They are required to have Fanatical Work Ethic, Continuous Improvement mindset, Outstanding leadership skills, Visionary wisdom, Character above reproach, Unwavering Resolve, Resilience and Resourcefulness.

Responsibilities

• NCOO: Maintain 100% neat, clean, organized and operational facility to company standards
• Mastery & KBDs: Mastery of ALL work & management processes (100% standard, 100% of the time, 100% volume) and hold the team accountable for delivering 100% of standard, 100% of the time, at 100% volume. Teach and coach operational excellence daily. Drive 4-wall sales growth by delivering key business drivers of Quality, Accuracy, Hospitality, Speed of Service, Cleanliness, People and Value
• Team: Topgrade and develop a high performance team of up to 30–40 team members; be a servant leader, mentor and coach; inspire the team to uphold brand standards and exceed guest expectations
• Guests: Delight every guest every time creating raving fans; be an ambassador for Choolaah’s Vision, Mission and Values; interact with guests one-on-one to create joyful experiences
• Finance: Achieve financial and operational targets; drive additional sales growth
• Partners: Treat partners with respect and provide constructive feedback
• Community: Provide leadership for safety and social responsibility initiatives
• Commitment: Open availability required including weekends; minimum of 50 hours per week

What’s in it for you?

• Total Compensation potential over $80,000
• Work-Life balance. We close at 9pm and are closed on all major holidays.
• 401K
• Medical, Vision, Dental Insurance
• 15 days PTO
• Growth opportunities. We are a fun fresh, fast growing concept!