Front Desk Associate

Benefits: Paid time off 401(k) Competitive salary Dental insurance Health insurance Front Desk Associate – The Charter Club Condominium

Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Professional Working Environment Resident and Guest Interaction

Job Summary The Charter Club Condominium is seeking a professional, reliable, and customer-service-oriented individual for a Front Desk Associate position. This role is the first point of contact for residents, guests, vendors, and visitors. The Front Desk Associate is responsible for maintaining a welcoming and professional front desk environment, assisting with daily building operations, answering calls, managing access procedures, and conducting routine property walks as required.

The ideal candidate must be organized, dependable, courteous, and comfortable working in a condominium/residential setting.

Responsibilities Greet residents, guests, vendors, and visitors in a professional manner Answer phone calls and direct inquiries appropriately Monitor the front desk area and maintain a professional appearance at all times Assist with resident requests and provide general building information Log visitors, vendors, deliveries, and service providers as required Follow building access procedures and Association policies Communicate issues or concerns to Management in a timely manner Conduct routine property walks/roving of common areas, including lobby, parking areas, amenities, hallways, and exterior areas as directed Report maintenance, safety, or operational concerns observed during property walks Assist with packages, deliveries, and administrative tasks as assigned Maintain daily logs, incident notes, and other front desk records as required Support Management and building staff with daily operational needs

Qualifications Excellent customer service and communication skills Professional appearance and demeanor Reliable, punctual, and detail-oriented Ability to interact respectfully with residents, guests, vendors, and coworkers Comfortably walking the property and common areas during assigned shifts Basic computer skills, including Microsoft Office, email, and building software systems Ability to follow procedures, take direction, and report issues properly Prior condominium, hospitality, front desk, concierge, or residential building experience preferred