Client Relationship Manager
Virtual Vocations Inc
Acting as the primary contact for plan sponsors, the full-time remote Client Relationship Manager will provide superior customer service, resolve issues, and ensure client satisfaction while collaborating with internal teams to optimize retirement plans. Key responsibilities Serve as the single point of contact for assigned accounts, ensuring timely and effective communication Resolve client issues and provide support related to plan design, compliance, and reporting Collaborate with marketing and product teams to relay customer insights and enhance service offerings Required qualifications 3-5+ years of experience in A-Z plan administration Strong problem-solving skills with a meticulous attention to detail Ability to communicate confidently and empathetically in high-stress situations Experience working autonomously and taking initiative in a fast-paced environment Familiarity with FT William and/or ASC software systems is a plus
Vacancy posted 5 days ago
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