Service Advisor

We are a fast-growing powersports dealership specializing in motorcycles, ATVs, UTVs, and outdoor equipment. We are committed to delivering top-tier customer service and keeping our customers riding. We’re looking for a motivated and customer-focused Service Advisor to join our team.Key ResponsibilitiesServe as the main point of contact for service customersGreet customers and accurately document service concernsSchedule service appointments and manage repair ordersCommunicate estimates, recommended repairs, and timelinesCoordinate with technicians and parts department to ensure efficient workflowProvide status updates and ensure timely completion of repairsReview and close repair orders, including processing paymentsPromote maintenance services and upsell additional repairs when appropriateResolve customer concerns in a professional and timely mannerOther duties as assigned by management.BenefitsCompetitive salary based on experience and qualificationsFull time position with growth potentialHealth, dental, and vision insurance.Voluntary benefits.Retirement savings plan with company matchPaid time off and holidaysEmployee DiscountsSkills & Qualifications1–3 years of service advisor or automotive customer service experience preferredExcellent communication and organizational skillsStrong multitasking ability in a fast-paced environmentProficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.)High school diploma or equivalent requiredValid driver's license and clean driving recordREADY TO SHIFT YOUR CAREER INTO HIGH GEAR?Don’t wait—apply now and become the driving force behind our customer experience!We are an Equal Opportunity Employer and value diversity in our workplace. We are committed to creating an inclusive environment for all employees and applicants and make employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other protected status under applicable law. #J-18808-Ljbffr Timbrook Automotive Inc