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Hybrid L1 Help Desk Analyst - IT Support

Resolve Tech Solutions, LLC

Resolve Tech Solutions, LLC is seeking an L1 Help Desk Analyst to provide first-level IT support for hardware, software, network, and cloud environments. The role supports on-site and remote workers and collaborates with Tier II and Infrastructure teams to resolve issues while documenting steps and maintaining SLAs. The ideal candidate will have 1–3 years of Help Desk experience, a basic understanding of Windows, AD, and M365, plus effective communication and customer service skills. #J-18808-Ljbffr Resolve Tech Solutions, LLC

Vacancy posted 1 day ago
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