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Remote Service Desk Technician (Level I/II) - IT Support Pro

Mount Mary University

Washington DC
  • Remote job

Dynamic Solutions Technology, LLC (DST) is seeking a Service Desk Technician (Level I/II) to support a Federal Government customer in Washington DC. This exempt remote role provides frontline IT support for desktops, laptops, and peripherals, with focus on security baselines and account access control. The position requires 2–4 years of help desk experience, a BS in IT or related field, and CompTIA A+ or higher. #J-18808-Ljbffr Mount Mary University

Vacancy posted 4 days ago
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