New Business (Benefits) Specialist - Chicago, IL

New Business SpecialistLocation: Chicago, IL or Fully Remote Duration: 6 monthsJob description The new business job family roles will be responsible for the retrieval, validation, and processing of all worksite and group benefit enrollment files and manual production submissions inclusive of file balancing and audits. The team will be responsible for accurate processing of new enrollments, routing of benefit changes, and handling of termination notifications.Job responsibilities:Ability to work with large data sets and run simple formula (VLOOKUP and logic functions are a plus)Perform quality assurance and testing to ensure accuracy of setup and ability to process new businessRetrieve data files from various enrollment platforms and secure server transmissions; validate format and completeness of information received based upon product requirements, and prepare to load into administrative systemReview state and product compliance requirements, ensure appropriate approvals have been receivedProvide support to field sales, brokers, and employer groups to resolve issues, collect missing information, and ensure accuracy of information receivedInvestigate errors that occur on assigned employer groups, research issue and follow through to resolution partnering with internal stakeholdersEscalate errors and risks as appropriate to bring to resolution and management interventionMeet or exceed department established production and quality goals, ensuring service levels are metProvide superior customer support to internal and external customersSkills:Excellent written and verbal communication skillsStrong attention to detailAbility to prioritize and manage multiple priorities in an extremely fast paced environmentAbility to effectively execute on a task, drive for results, and take accountability for outcomesSound judgment and ability to problem solve and analyze dataSound organizational and time management skillsMust be proficient in MS Office Software, especially Excel, with the ability to use functions including VLOOKUP and simple FormulasEducation and Experience:Bachelor's Degree strongly preferred0-2 years of experience in benefit administration strongly preferredExperience in Life, Accident and Health Insurance considered a plus (nice to have)