Sales Administrator

Provide administrative, organizational, and problem-solving services to the staff of the Columbus branch office. Duties range from fielding client service and sales calls, to proactively managing the needs of the sales department.

• Provide printed collateral via the marketing department/vendors as needed.
• Secure current customer information in various formats including client inquiries to better qualification accounts.
• Checks information for accuracy prior to presentation.

Account Support

• Serve as point person for customer service when Account Managers are unavailable.
• Create and maintain spreadsheets for Mid-Market and Major Accounts.
• Create proposals, order, lease, and Schedule “A” for new orders.
• Coordinate installation meetings with Sales and Service for achievable implementation plans for major accounts.
• Maintain excellent communication throughout the day with the following an effort to facilitate both external and internal customer service: Warehouse manager (equipment on hand/pending orders, timely delivery of demos/installs along with loaners/follow-up on service issues) and Branch Manager (new order, pending /problems with existing orders/rush order).
• Work with Branch Manager and Sales Rep to complete RFPs/RFQs/any written request for quotes/pricing in timely manner.

General office responsibilities

• Answer the phone and assist with customer services issues or direct to the appropriate person.
• Manage and maintain supplies i.e. coffee, copier paper, and other office supplies.
• Order food for Monthly Sales Meetings or for in-house customer meetings.
• Assist with interview – IA, drug screening, etc.
• Distributes and collects new hire paperwork.
• Collects all benefit enrollment paperwork in timely manner.