Learning Associate III | Apply by July 2, 2025

Position Summary The Learning Associate III is responsible for delivering hands‑on educational experiences that spark curiosity, creativity, and exploration. This position involves direct interaction with diverse audiences and engaging guests in critical thinking and cultural awareness. Additional responsibilities may include FAM public programs, workshops, and supporting the museum’s mission of delivering impactful educational experiences to adults. The Learning Associate will partner with FAM volunteers to deliver daily walk‑in tours of the South Wing exhibitions and the FAM Mound for general audiences; provide PK–4th grade student experiences in the upcoming Family Discovery Center; lead interpretive presentations for groups ranging from 10–100; serve as museum representatives at reciprocity outreaches; check in and welcome groups on weekends; and facilitate hands‑on activities or other interpretive duties in support of public programs. Duties & Responsibilities Educational Integrity Maintain the educational quality of programming to ensure a safe and engaging environment for learning. Encourage critical thinking by asking open‑ended questions and helping visitors reflect on their experiences. Ensure all content shared is accurate, culturally sensitive and developmentally appropriate for the audience. Provide consistent feedback on educational activities and interpretive approaches in the spirit of continuous improvement. Co‑develop new activities, interpretive initiatives and approaches with Learning & Community Engagement department staff. Operational Management Manage tools, materials, and safety protocols to ensure proper maintenance and usage of educational equipment. Collect feedback from guests and identify opportunities for continuous program improvement. Work collaboratively with FAM volunteers, colleagues and other museum departments to align efforts with organizational goals and initiatives. Professional Development Participate in required FAM trainings. Stay current with trends in museum education and cultural programming to incorporate innovative teaching practices. Support additional museum initiatives to promote curiosity, diversity, and discovery learning experiences. Learning Associates will work across departments to support a variety of educational initiatives. All associates will be cross trained in a variety of roles and are expected to work with diverse audiences of all ages in many capacities. Professionally represent the museum and its mission during events and interactions. Respect and observe First American cultural protocols as required. Other duties as assigned. Qualifications High school diploma or equivalent. Bachelor’s Degree in Early Childhood Development, Education, History, Native American Studies, Museum Studies, or a relevant field. Master’s Degree preferred. Five or more years of experience working in a professional environment related to education, tourism, youth development, or a similar context. Knowledge of the histories and cultures of 39 tribal nations in Oklahoma today. Experience working with diverse audiences in a front‑of‑house role. Five or more years of experience as an educator or youth development specialist, particularly with cultural knowledge preferred. Strong interpersonal and communication skills, including the ability to work within a team and interact with a diverse range of visitors. Patience, problem‑solving skills, and the ability to manage difficult or emotional situations. Proficiency with office equipment, computers and phones. Confidence in public speaking, including to audiences of over 100. Must meet and adhere to all guidelines and regulations set forth by FAM. Must possess sufficient manual dexterity to effectively operate a computer keyboard and telephone. Ability to occasionally lift, carry, push, or pull items weighing up to 50 pounds. May be required to perform a range of physical activities for extended periods, including walking, standing, sitting, reaching, balancing, bending, kneeling, handling objects, tactile sensing, climbing, crawling, and twisting. Adequate vision, speech, and hearing are necessary to perform essential job functions. Supervision The Learning Associate reports to the Director of Learning and Community Engagement. Guidelines The Learning Associate is to adhere to the policies and ethics of FAM at all times. Employee shall wear the uniform as per policy and asks for assistance on any matters or answers to any questions not covered by this job description. Service The Learning Associate creates a welcoming environment by assisting visitors with questions, facilitating meaningful interactions with exhibits, and ensuring a positive, inclusive experience for all guests of First Americans Museum. Quality Management Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness. Ethics Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Judgement Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in the decision‑making process. Makes timely decisions. Planning / Organizing Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules other people and their tasks. Develops realistic action plans. Physical Requirements Dexterity enough to use a keyboard and telephone; occasional lifting, carrying, pushing, and pulling up to 50 pounds; may be subject to extended periods of walking, standing, sitting, reaching, balancing, bending, kneeling, handling, feeling, climbing, and twisting; and vision, speech, and hearing sufficient to perform essential tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer First Americans Museum provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr First Americans Museum (FAM)