Commercial Door Hardware Locksmith Specialist

Job Description

Job Description

Join a National Team Protecting Commercial Facilities

Top Lock Locksmiths & Security is a coast-to-coast provider of lock, door, and electronic security solutions for retail, healthcare, hospitality, and corporate environments. We are growing our field service ranks and looking for experts who take pride in meticulous, high-standard work.

A day in your boots

You start the day with a dispatch on your tablet: a national retail client has a sagging aluminum storefront door. On site, you diagnose hinge wear, install a continuous hinge, true up the frame, and tune the closer for a smooth latch. Before leaving, you rekey a restricted keyway cylinder and document everything with photos, parts used, and a clear service report for the facility contact. Next stop: a medical office where you retrofit a panic device, address latch misalignment, and walk the site to recommend thresholds, sweeps, and gasketing upgrades. Throughout the day, you’re the face of Top Lock — communicating clearly with store managers and facility teams and leaving every opening safer and better than you found it.

What you’ll handle

• Install, service, and repair commercial locksets (mortise, cylindrical, deadbolt) and high-security cylinders
• Rekey, pin, and maintain master key systems; originate and duplicate keys, including restricted keyways
• Fit, repair, and adjust door closers, exit devices/panic hardware, hinges, pivots, and continuous hinges
• Diagnose and correct door issues: sagging/settling, frame problems, latch misalignment, thresholds, sweeps, and gasketing
• Conduct site surveys and recommend hardware solutions tailored to client needs
• Create thorough documentation in our software: photos, parts, service reports, and recommendations
• Deliver clear, professional communication and customer service on-site

Low voltage, access control, CCTV, or door replacement experience is a plus.

What you bring

• Proven background as a commercial locksmith or commercial door hardware technician
• In-depth mechanical knowledge of commercial lock hardware and major manufacturers
• Hands-on mastery of master keying, rekeying, and cylinder work
• Experience with hollow metal, wood, and aluminum storefront doors and frames
• Safe, proficient use of power tools for installation and repair
• Sharp troubleshooting skills to quickly diagnose hardware and door problems
• Professional, customer-focused communication
• Valid driver’s license and clean driving record — this is a field-based role
• Familiarity with electrified hardware or access control is a plus (not required)

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person

You should be proficient in

• Door Installation
• Door Repair
• Exit Devices
• Locksmith
• Door Closers

Join a team committed to safeguarding commercial properties by delivering quality work, every time.