Patient Care Coordinator

Job Description

Job Description

Description

At Bayshore Dental, we believe that an exceptional patient experience begins the moment someone walks through our doors. We're looking for someone who brings the perfect blend of a warm, welcoming personality and strong dental knowledge. Our ideal team member thrives in a fast-paced environment, understands dental terminology and clinical workflows, and genuinely enjoys building relationships with patients. Experience with Open Dental is a major plus, allowing you to step into the role with confidence and help keep our office running efficiently. If you're energetic, organized, and passionate about providing outstanding patient care while supporting a collaborative team, we'd love to meet you.

Bayshore Dental is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Schedule
Monday-Thursday 9-5 with some 9-12 Fridays

What We Offer

• Supportive and team-oriented work environment 
• Opportunity for continued growth and development 
• Competitive compensation based on experience 
• Consistent schedule and work-life balance 

Key Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience 
• Answer phones and manage appointment scheduling to maintain a productive schedule 
• Verify patient information and maintain accurate records 
• Perform insurance verification and provide basic benefit breakdowns to patients 
• Collect co-pays, balances, and process patient payments 
• Coordinate patient flow and support the clinical team as needed 
• Follow up with patients regarding appointments and treatment 
• Maintain an organized and efficient front office environment 

Skills, Knowledge and Expertise

• Minimum of 1 year of experience in a dental office role required
• Experience with dental insurance verification and patient scheduling preferred 
• Familiarity with practice management software is a plus 
• Strong communication and interpersonal skills 
• High attention to detail and organizational skills 
• Ability to multitask and work efficiently in a team environment 
• Positive attitude and strong customer service mindset 

Benefits

• Competitive hourly rate based on experience 
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options 
• 401(k) with employer matching 
• Professional development and growth opportunities 
• Supportive, team-oriented work environment 
• Modern technology and well-equipped operatories