Patient Care Coordinator - Scheduler

Job Description

Job Description

Now Hiring: Patient Care Coordinator (Scheduler) | Tampa, FL | Full-Time
Join a Mission-Driven Team That’s Changing Lives—One Call at a Time

About Etairos Health:
Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful difference—every single day. If you're looking for a career where your work truly matters, you’ve found the right place.

Why You’ll Love Working Here:
✅ Make a real impact in your community
✅ Be part of a supportive, high-energy team
✅ Enjoy opportunities for growth and advancement
✅ Flexible work options based on performance
✅ Competitive pay and benefits

Your Role: Patient Care Coordinator (Scheduler)
As a Patient Care Coordinator, you’ll be the heartbeat of our operations—connecting caregivers with clients and ensuring seamless service delivery. You’ll thrive in a fast-paced, call center-style environment where every call is an opportunity to help someone in need.

What You’ll Do

• Coordinate care by scheduling caregivers for new and ongoing cases

• Communicate with clients, families, and field staff via phone, email, and scheduling systems

• Process referrals from private pay, insurance, and agency partners

• Support caregivers with orientation and case preparation

• Collaborate with nursing supervisors for assessments and care planning

• Maintain accurate records and ensure compliance with health regulations

• Problem-solve and manage escalations with empathy and professionalism

• Participate in on-call rotation for after-hours support

• Help manage open shifts and ensure coverage across all regions

What We’re Looking For

• Experience in home health scheduling or call center coordination preferred

• Strong multitasking and organizational skills

• Excellent communication and customer service abilities

• Tech-savvy with solid data entry skills

• Bilingual (Spanish) is a plus

• Availability for evenings/weekends on a rotating basis

• A compassionate, team-oriented mindset

Bonus Points If You:

• Love solving puzzles and finding creative solutions

• Stay calm under pressure and thrive in busy environments

• Want to grow your career in healthcare operations

Ready to Join Us?
If you’re passionate about helping others and want to be part of a team that values your contributions, we’d love to hear from you. Apply today and become part of the Etairos family—where your work truly matters.

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