Childcare Receptionist

Job Description

Job Description

Description:

Childcare Receptionist

Mon - Fri

6am - 12am (mid-night)

Part-Time

Possible Weekends & Holidays

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Golden Rule: To treat all people as we ourselves would wish to be treated.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity: To do what we say we do.
• Transparency: To be open and honest in our relationships.

OUR MOTTO: It Takes All of Us to end homelessness.

PURPOSE: Stepping Stones childcare center is an innovative child development center that provides early childhood care and education to children and families ages birth-twelve. our center operates 24/7 to accommodate all schedules for working families. we strive to create a warm, safe, nurturing, and high-quality environment for children in our care. The successful candidate is professional, friendly, and smiling, calm under pressure, able to multi-task at a front desk with phones, computer, intercoms, managing security doors. The receptionist will act as the Director Designee as needed and is able aid the teaching staff. Flexibility is important and the willingness to work as a part of a team.

Job Responsibilities:

• Act as a professional as the first point of contact to greet children, families and guests with a warm, friendly demeanor; and answer their questions.
• Ability to work with a highly diverse population.
• Must be able to pass a Utah Child Care Licensing Background Check
• Calm under pressure.
• Answer incoming phone calls and direct calls and messages. Learn to use the intercom system. Maintain a pleasant, smiling, and professional phone voice.
• Take and distribute phone messages, transfer phone calls through the center.
• Fluent in English language both spoken and written. Bi-lingual is a bonus: Spanish.
• Ability to work pleasantly and professionally with teachers and to show empathy and understanding for young children and their parents.
• Highly organized and discrete. Filing of confidential and general paperwork.
• Must be computer proficient and able to type; knowledge of Microsoft Outlook, Word, and Excel is preferable
• Must be discreetly able to screen visitors, use good judgment or ask if questionable
• Record all compliance documents for the school including but not limited to fire drills, illness/accident forms
• Maintain daily attendance records/paperwork as needed
• Use the copier and learn to use and maintain it (keep filled w paper, staples, etc.)
• Inventory and ordering of office supplies
• Assist Director and Assistant Director with other tasks as needed.
• Mailings (school emailing’s and regular mail) as needed.
• Other duties as assigned.

Qualifications and Education Requirements:

• A High School Diploma/GED or equivalent.
• Preference may be given to individuals with a high typing proficiency or formal computer training.
• Comply with local, state, and federal laws governing childcare.
• Excellent written and verbal communication skills.
• Excellent organizational, problem-solving, and time-management skills.
• Friendly and approachable demeanor.
• Maintain a professional appearance, attitude, and work ethic always.
• Ability to work as a team member with other staff and with families of children in care.
• Must be at least 18 years old.
• Must pass a Utah Child Care Licensing Background Check.
• Obtain required training upon hire per Utah Child Care Licensing: Preservice training that consists of 2.5 hours of training before assuming assistant director duties.
• Complete 20 Hours of annual training or at least 1-1/2 hours of childcare training including Utah Child Care Licensing topics, career ladder courses on: child development, ages and stages administration, director’s toolbox endorsement, working with families, culturally and linguistically appropriate practices to meet the developmental needs of children and understanding appropriate practices to engage with families.
• Complete and maintain current CPR/First Aid and Food Handlers Permit certifications.
• Must be available to work a flexible schedule to meet the childcare needs of families.
• Willing to Cross Train in the Classroom.

Preferred Skills

• Previous experience in an early childhood and care setting.
• Previous knowledge of Utah Child Care Licensing rules and regulations.
• Previous experience working with at risk children and families preferred.
• Bilingual Spanish/English a plus.

Recordkeeping and Reporting:

• Report critical incident(s) immediately to Regional Director.
• Collects data necessary to meet funding requirements and statistical reports.

Compensation:

Starting Wage: $15/hour DOE

Mon - Fri

Operating hours: 6am - 12am (mid-night)

Part-Time

Possible weekends & Holidays

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.

"Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position you are applying at Switchpoint."