Career Coach

Career Coach

Salary: $50,000/year

Our efforts in Michigan have been consistently recognized!

Recent Awards:

Michigan Top Workplaces - 2015-2025

Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!)

Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Scope of Position: The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

• Provide consistent and comprehensive case management, coaching and follow-up

• Provide individualized assessment of work, family and personal development needs and opportunities

• Adhere to program policies and procedures

• Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals

• Provide referrals to appropriate community service or social service agencies when needed

• Conduct regular contacts/meetings with participants and document all contacts and activities in case notes

• Create activity plans that adhere to program policies and satisfy participation requirements

• Assist in the preparation of project reports as needed (participation, placement, etc.)

• Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment

• Ensure that participant documentation is complete, accurate and valid

• Coach participants in work readiness skills and career exploration strategies

• Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes

• Collaborate and communicate effectively with partner agencies

• Perform required data entries timely and accurately

• Monitor participant's activities to meet the state's Work Participation Rate (WPR) requirements

• Other opportunities as available

Education and Experience Requirements:

• Ability to prioritize tasks and document visits and contacts

• Demonstrated telephone, computer and written communication skills

• Ability to maintain flexibility as needs of contract or contractor require

• Bachelor's Degree or equivalent experience in human services or a related field preferred

• Customer service experience preferred

• A working knowledge of MS Office

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.