Centralized Trucking Dispatcher - Piscataway, NJ

Job Description

Job Description

JOB DESCRIPTION:

• Coordinate and schedule equipment deliveries and pickups for the rental fleet, ensuring timely and efficient service to customers.
• Optimize driver routes and transportation logistics to maximize productivity and minimize operating costs.
• Arrange and manage third-party transportation providers when internal fleet capacity is exceeded.
• Serve as the primary point of contact for customers regarding delivery schedules, pickups, delays, and transportation updates.

Oversee driver performance, attendance, time management, electronic logs, and annual performance reviews.

• Track, analyze, and communicate key performance indicators (KPIs), identifying opportunities to improve efficiency, service levels, and operational performance.
• Collaborate with rental, sales, service, and other internal departments to support equipment movement and business operations.
• Foster positive customer and employee experiences by resolving issues proactively and maintaining a high standard of service and communication.

RECOMMENDED QUALIFICATIONS:

• High School or equivalent required
• Minimum 5-7 years of experience in the service-related industry.
• Knowledge of DOT/HOS regulations, requirements and oversized/overweight permits
• Excellent communication and interpersonal skills; both verbal and written.
• Strong time management skills.
• Experience with Microsoft Office applications.

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.