Client Success Specialist

The Oracle Health Client Success and Renewals organization is responsible for
customer longevity, retention, and incremental revenue growth and is hiring for
a Client Success Specialist (CSS). The CSS will be responsible for maximum
adoption of Oracle services and solutions and identifying/driving product usage,
growth, and customer happiness.
*Please note, this is a hybrid/in-office role. We are looking for candidates who
will be present in our Denver, CO office 5 days a week for their first 6 months
and Tuesday through Thursday thereafter.

Maximize Oracle Health’s revenue by ensuring efficient and seamless renewals,
while enhancing client satisfaction. Build strong, trusted relationships that
lead to high renewal rates, low downsell/churn, and identify opportunities for
new growth. Anticipate challenges early, create strategic action plans, and
position Oracle Health as the customer's long-term partner of choice.

As a Client Success Specialist, you will play a crucial role in growing Oracle
Health’s recurring SaaS revenue by finding win-win outcomes. Your primary focus
will be on achieving high contract renewal rates, minimizing churn and risk of
down sell, and maximizing revenue through upselling opportunities. You will
accomplish this by fostering trusted client relationships, accurately quoting,
and securing renewals in advance, and proactively addressing challenges before
they affect client retention risk. This role involves a commitment to
accountability, problem-solving, and delivering results that safeguard and grow
the business.

Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
[] or by
calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.