Operations Administrator

Operations Administrator

Job Description Required Education • High School Diploma or Equivalent Required Qualifications • Minimum 2 years of administrative support experience • Strong organizational, multitasking, and time-management skills • Experience working with confidential employee information • Proficiency in Microsoft Office Suite: o Outlook o Excel o Word o PowerPoint • Strong communication and interpersonal skills • Ability to manage multiple priorities in a fast-paced environment • Experience maintaining records, trackers, and databases • Ability to exercise sound judgment and escalate issues appropriately • Comfortable interacting with employees at all levels of the organization Preferred Qualifications • Manufacturing, plant, warehouse, or industrial environment experience • Experience supporting employee engagement programs • Experience with badge/access control systems • Experience with onboarding and employee administration • Experience creating employee communications and presentations • Experience using Microsoft Copilot or similar AI productivity tools Job Summary The Operations Administrator provides critical onsite administrative support for a manufacturing facility, serving as a key resource for employee engagement, communications, onboarding support, badge administration, facility operations, and office management. This highly visible position combines employee-facing support with behind-the-scenes administrative execution to ensure efficient daily operations. The ideal candidate is organized, proactive, and customer-service oriented, with the ability to balance multiple priorities while maintaining confidentiality and professionalism. Success in this role requires strong attention to detail, excellent communication skills, and a willingness to support a variety of facility and employee-related activities. Job Duties Employee Support & Administration • Serve as the first point of contact for employee questions and walk-in inquiries • Support onboarding activities, employee conversions, badge creation, and site access • Maintain confidential personnel records and documentation • Manage employee trackers, spreadsheets, and reporting tools • Route garnishments and legal documentation to Payroll • Recognize and escalate employee concerns to HR or leadership when appropriate Badge & Access Control Administration • Create, maintain, audit, and deactivate employee, contractor, and visitor badges • Assign and modify facility access permissions • Track lost, missing, returned, and replacement badges • Maintain inventory of badge supplies and materials • Conduct routine access control audits Employee Engagement & Events • Coordinate employee engagement programs and site activities • Assist with event planning, setup, execution, and breakdown • Manage engagement program purchases, expenses, and receipts • Support Company Store and Company Bucks activities • Maintain engagement records and participation tracking Communications & Content Management • Create employee communications including: o Flyers o Signage o Presentations o Announcements • Update digital displays and facility communication boards • Support internal communication initiatives • Utilize Microsoft Copilot for document creation and content enhancement Office Operations • Manage incoming and outgoing mail distribution • Order and maintain office, facility, and IT supplies • Maintain administrative logs, trackers, and reporting documentation • Support general office and facility administration activities • Provide administrative assistance for special projects and business initiatives