Senior Contact Center Tech & Solutions Analyst
Delta Dental Ins.
Delta Dental Ins. is seeking a second-level support professional to maintain contact center technology, coordinate resolutions, and communicate business impact across teams. The role includes designing enhancements, building reports, and testing system upgrades. You will mentor teammates, manage work assignments, and support vendor partners such as Telecom, Enghouse, Genesys, and Qfiniti while developing thorough documentation and producing key production reports. #J-18808-Ljbffr Delta Dental Ins.
Vacancy posted 2 days ago
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