Veeva - IT Product Owner

SGS Consulting

Massachusetts

Job Responsibilities:

Act as Product Owner for Veeva Vault PromoMats by leading PI Planning, aligning PI objectives with business roadmap needs, supporting stakeholder satisfaction initiatives, and managing DevOps demand intake and prioritization.
Partner with the Product Manager, Business Analysts, and DevOps team to support iteration prioritization and resolve team escalations.
Identify business challenges and opportunities while documenting, prioritizing, and delivering business requirements.
Support DAM and taxonomy initiatives by establishing unified taxonomy standards, metadata frameworks, and governance models across Veeva Vault PromoMats.
Support new product launches, acquisition integration activities, and platform migrations through project timeline management, vendor coordination, and cross-functional readiness.
Provide ongoing support for Marketing Operations platforms, including troubleshooting, issue analysis, vendor coordination, and system process guidance.
Explore and pilot AI-enhanced capabilities to improve Marketing Operations processes and efficiency.

Skills:

8+ years of experience supporting commercial, marketing operations, or field-facing technologies.
Hands-on experience with Veeva Vault platforms (PromoMats preferred) and related marketing operations systems.
Strong experience with IT service management and DevOps frameworks, including incidents, service requests, enhancements, and PI Planning.
Experience bridging business and IT while leading large, complex projects.
SAFe Delivery Model experience or certification (preferred).
Experience in life sciences, biotech, or regulated commercial environments (preferred).
Familiarity with promotional content workflows, MLR review processes, and DAM/taxonomy frameworks.
Experience with speaker programming platforms (Medforce, Cvent) and field enablement tools.
Experience managing vendor relationships and platform migrations.
Strong analytical, problem-solving, communication, stakeholder management, collaboration, and continuous improvement skills.
Ability to manage multiple priorities in a fast-paced environment and make timely decisions.

Education/Experience:

Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.

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Vacancy posted 6 days ago

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