Senior Advisor, Benefits & Wellbeing

Position(s) I am Applying for At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive, and unbound by tradition, we are continuously evolving the way we support our people and manage risk across the firm. Our people are at the center of everything we do, which is why we are seeking a Senior Benefits & Wellbeing Advisor , to be responsible for the end-to-end delivery, administration, and continuous improvement of US employee benefits and wellbeing programs. This role operates with a degree of autonomy, managing complex processes, providing expert guidance, and supporting decision‑making through data‑driven insights. The role serves as a subject matter expert across health, welfare, and retirement plans, ensuring programs are compliant, cost‑effective, and aligned with organizational priorities. It also plays a key role in operational excellence, contributing to vendor performance management and risk mitigation while delivering a high‑quality employee experience. Key Responsibilities Program Administration & Delivery Manage day‑to‑day administration of US benefits programs, ensuring accuracy, compliance, and service excellence Manage complex lifecycle events (hires, terminations, qualifying life events) and resolve escalated issues Resolve complex, non‑routine cases and escalations requiring interpretation of plan, regulatory, and vendor constraints Identify and escalations material risks, trends, or issues to function leadership Ensure alignment between plan documents, systems, and operational processes Administer retirement plan operations, including eligibility, contributions, and distribution processes Coordinate retirement plan transactions with recordkeepers and payroll, ensuring accuracy and compliance Benefits Administration Activities Administer and monitor the leave of absence process to include coordination with payroll, documentation and tracking of FMLA and maintenance of legislative updates to remain compliant with all laws and regulations at the federal and state levels Maintain benefit summaries and documentation Maintain benefits payment processing Employee Experience Act as an escalation point for complex employee benefit queries Provide clear, expert guidance on plan design, eligibility, and processes Coordinate and enhance employee education (e.g., onboarding, open enrolment) Drive a customer‑focused service model, improving satisfaction and resolution times Partner with vendors to facilitate excellent service delivery and issue resolution Assist in resolving complex vendor issues Contribute to vendor performance and governance activities Collaborate with stakeholders on vendor implementations and transitions, supporting delivery and ensuring smooth execution Partner with recordkeepers and advisors on retirement plan service delivery and issue resolution Benefits Operations & Continuous Improvement Identify and recommend process improvements, supporting implementation Standardise and document processes to improve efficiency and reduce risk Contribute to benefits‑related projects and system enhancements Contribute to operational excellence through ongoing review of workflows Coordinate the delivery and execution of wellbeing initiatives across financial, physical, and mental wellbeing Partner with internal stakeholders to deliver campaigns and improve engagement Monitor program participation and effectiveness, providing recommendations for enhancement Develop and maintain materials to increase wellbeing awareness and education Data, Reporting & Analysis Prepare and deliver reporting Analyze data to identify cost drivers, risks, and optimization opportunities, including PEPM cost analysis and trend monitoring across self‑funded plans (where applicable) Provide data‑driven insights and recommendations to advise on decision‑making Contribute to forecasting, renewals, and benchmarking activities Maintain data accuracy through validation and reconciliation Translate complex data into clear, actionable insights for HR and Finance stakeholders Support analysis of retirement plan metrics such as participation rates and savings behaviour Compliance & Risk Contribute to compliance with US benefits and leave regulations, including ERISA, ACA, COBRA, HIPAA, and FMLA, as well as applicable IRS and DOL requirements Contribute to key compliance activities such as: Form 5500 preparation and filings Plan audits and documentation Contribute to retirement plan compliance activities, including non‑discrimination testing (e.g., 401(k), Section 125) and audit support Ensure programs are administered in line with plan documents and regulatory requirements Maintain audit readiness and coordinate internal and external review activities Stakeholder Support & Communication Partner with HR, Payroll, Finance, Legal, and external providers Provide subject matter expertise to support decision‑making Contribute to benefits communications and strategic initiatives Support leadership with reporting and insights Qualifications and Skills Bachelor’s degree in Human Resources, Business, Finance, or related field 5+ years of US benefits experience, including health & welfare and retirement plans (e.g., 401(k)), with exposure to plan administration and compliance and reporting Strong knowledge of US regulatory frameworks (ERISA, ACA, COBRA, HIPAA, FMLA) Experience with compliance activities, audits, and regulatory filings Strong technical knowledge of US benefits Working knowledge of retirement plans, including 401(k) administration, contributions, participation trends, and compliance requirements Ability to manage complex processes and apply sound judgment, escalating based on risk and impact Analytical, data‑driven mindset with strong attention to detail Effective stakeholder and vendor management skills Customer‑focused approach to employee support Strong problem‑solving and continuous improvement orientation Able to navigate ambiguity and competing priorities Systems & Technical Capability Experience and proficiency with HRIS / HCM systems (e.g., Rippling, PeopleSoft) Proficiency in data analysis and reporting tools (e.g., Excel, reporting dashboards) Experience working with benefits administration platforms and vendor systems Equal Employment Opportunity BCLP is an equal employment opportunity employer. The Firm strictly prohibits discrimination against any applicant or employee based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth, lactation or medical conditions related thereto), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Firm also strictly prohibits harassment of applicants or employees based on any protected class or status. The Firm complies with all applicable federal, state and local laws respecting applications for employment, including consideration of unemployment status in making hiring decisions. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state law. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on BCLP. Please inform the Firm’s personnel representative if you need accommodation to assist in completing this application or to otherwise participate in the application process. #J-18808-Ljbffr Bryan Cave Leighton Paisner LLP