Guest Advisor

Job Description

Job Description

Spavia Belmar is hiring a part-time Guest Advisor!

✔ Hourly base $17 - $18/hr + membership sales commissions.

✔ Extra pay from membership sales

✔ If you love creating five-star experiences, connecting with people, and working in a calm, beautiful environment—this role is for you.

✔ Enjoy the balance of working in the wellness industry with a consistent, reliable schedule

Schedule & Benefits

• Part-time

• Weekend/evening availability preferred

• Typical shift 6-8 hours

• Benefits include:

  • Paid in-house training

  • Free and discounted treatments

  • Family + Friends treatment discounts

Why You Will Love Spavia

• Luxury spa feel: Retreat areas, robes, showers, top-tier products

• Guests come back: Membership model means regular guests and relationship

• Respectful culture: Team-focused, flexible, and balanced

Responsibilities Responsibilities

• Greet clients warmly upon arrival, providing a friendly and professional first impression
• Manage appointment scheduling using multi-line phone systems and calendar management tools
• Coordinate with therapists, estheticians, and other staff to ensure seamless service delivery
• Handle client inquiries via phone, email, or in person with excellent phone etiquette and customer support skills
• Maintain accurate records of appointments and client preferences using computer literacy tools such as Google Workspace and MindBody
• Oversee front desk operations including check-in/check-out procedures, payment processing, and filing of client records

Required Skills Skills

• Proven experience in front desk or office management roles within a customer-focused environment
• Strong organizational skills with the ability to multitask efficiently in a fast-paced setting
• Excellent communication skills in English
• Proficiency in computer skills including Google Workspace (Gmail, Calendar) and appointment scheduling tools
• Knowledge of multi-line phone systems and phone etiquette to handle inquiries professionally
• Experience with clerical tasks such as proofreading, filing, and time management techniques
• Personal assistant or office support experience is advantageous for managing multiple responsibilities effectively

Join us as a Spa Coordinator where your positive energy and organizational expertise will elevate the guest experience while supporting our dedicated team. We value your commitment to excellence and look forward to welcoming someone eager to contribute to a vibrant wellness environment!