Insurance Product Manager

Insurance Product Manager

Location: Waltham, MA (hybrid)

ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you'll find ERGO NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

We're inviting an accomplished and forward-thinking Insurance Product Manager to join our Property team. This is a highly visible and cross-functional position with the primary goal of delivering best-in-class products to small businesses in multiple verticals. We believe that the insurance products available on the market today do not fit the needs of small businesses and we are committed to leading the charge in rethinking small business insurance as we know it. If you get excited about understanding & redesigning pricing, love thinking about risk, and want to work on initiatives that will have a real impact on the industry and the customer - we'd love to talk to you!

What You'll Do:

• Become a go-to expert for one of our core insurance products, overseeing coverage, pricing, underwriting, and compliance
• Own initiatives end-to-end, from problem definition and analysis through execution, rollout, and post-launch performance monitoring
• Conduct industry research, competitive benchmarking, and small business owner interviews to identify and prioritize the most critical customer needs
• Drive growth and profitability of the product line by optimizing pricing, shaping insurance offerings, and supporting filings and geographic or segment expansions
• Partner closely with teams across NEXT, including Technical Product, Engineering, Data Science, Analytics, Claims, Compliance, Customer Operations, and Legal
• Use customer insights and product performance data to identify opportunities to improve experience, pricing, and underwriting, then execute on those opportunities
• Serve as the ambassador for the line of business with internal stakeholders and external partners (e.g., reinsurers, agents, and strategic partners)

What We Need:

• 5+ years of experience in BOP or Commercial Property insurance, with a background in product management, underwriting, or actuarial roles.
• Strong analytical skills, with experience using data to frame problems, evaluate trade-offs, and measure business impact
• Experience working with and presenting to senior leadership
• Highly organized, self-directed, and comfortable managing multiple initiatives in an evolving and ambiguous environment
• BA/BS degree required; advanced degree a plus

Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @ nextinsurance.com . Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

US annual base salary range for this full-time position:

$127,000 - $170,000 USD

Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.