Account Setup Coordinator
Pride Global
Account Setup Coordinator
We are seeking an Account Setup Coordinator to support a high-volume, back-office account and product setup operation in Minneapolis.
This position is primarily focused on data entry, data validation, Excel file processing, and completing a high volume of requests accurately and efficiently. The role is not customer-facing and does not require direct interaction with clients.
The successful candidate will work independently to process assigned requests, manage a queue of work, identify discrepancies or missing information, and ensure requests are completed accurately within required timelines.
Key Responsibilities
- Process a high volume of account/product setup requests.
- Perform accurate manual data entry into internal processing systems.
- Review and validate information before processing.
- Upload and process Excel files through internal tools.
- Identify missing, conflicting, or inaccurate information and take appropriate action.
- Review documentation and data for completeness and accuracy.
- Manage a daily queue of requests and prioritize work effectively.
- Complete assigned work within daily deadlines.
- Maintain a high level of accuracy while working at a consistent pace.
- Use critical thinking to understand discrepancies and determine appropriate next steps.
- Troubleshoot routine processing issues and resolve data-related problems.
- Work independently after completing training.
- Follow established procedures, controls, and processing requirements.
Required Qualifications
- High School Diploma or equivalent.
- Previous data entry or data processing experience.
- Intermediate-level Microsoft Excel skills.
- Strong attention to detail and accuracy.
- Ability to work with a high volume of requests.
- Ability to manage and prioritize a queue of work.
- Strong organizational and time-management skills.
- Ability to work independently and meet daily productivity expectations.
- Strong problem-solving and critical-thinking abilities.
Preferred Qualifications
- Banking or financial services experience.
- Mortgage processing experience.
- Claims processing experience.
- Experience in banking operations or back-office operations.
- Experience working with large Excel files or data uploads.
- Previous experience in a high-volume transaction processing environment.
Ideal Backgrounds
Candidates with experience as a:
- Data Entry Specialist/Clerk
- Processing Specialist
- Claims Processor
- Mortgage Processor
- Banking Operations Specialist
- Financial Services Operations Associate
- Transaction Processor
- Back-Office Operations Specialist
- Administrative/Data Processing Specialist
Work Environment & Schedule
- First 2–4 weeks: Training will be conducted fully onsite.
- After training: Mandatory 3 days onsite per week, Tuesday through Thursday.
- The remaining workdays will be remote, subject to team/manager expectations.
- The position is not customer-facing and primarily supports internal back-office operations.
- No regular overtime is required.
- Optional overtime may be available during periods of high workload.
- Nearby parking is available but is paid for by the contractor.
- Public transportation is available.
Important Considerations
This is a high-volume processing role. The ideal candidate should be comfortable performing repetitive data-entry and validation tasks while maintaining a high level of accuracy.
Success in this role requires the ability to balance speed, accuracy, attention to detail, and productivity while independently working through a queue of requests.
There may be an opportunity for conversion or placement into another area of the organization following the contract; however, conversion is not guaranteed.
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