Head of Housekeeping & Guest Experience
AKA Hotels + Hotel Residences
AKA Hotels + Hotel Residences is seeking a seasoned Housekeeping Leader to forecast, schedule and supervise the housekeeping team across guest rooms, lobby and amenities. You will partner with Engineering to maintain FF&E, manage inventories, and control costs while ensuring exceptional brand standards. The role requires at least five years in hospitality leadership, including housekeeping, with a flexible schedule and strong communication skills. Union experience is preferred. #J-18808-Ljbffr
- The Atlas, Boston’s first-of-its-kind hotel operated by Highgate Hotels, invites an experienced Director of Housekeeping to lead the department with a guest‑first mindset. You will manage daily operations, coach staff, and ensure inspection routines for rooms and public...Suggested
- ...Boston, operated by Highgate Hotels, LP, is seeking a Director of Housekeeping to lead the department on site at The Atlas. The role focuses... ...maintaining cleanliness, safety, and service excellence for guests while controlling costs and maximizing service levels. Join us...Suggested
$26.95 per hour
...and passionate stewards of meaningful guest experiences. Guided by respect, integrity, belonging... ...guests. Reporting to the Butler Manager/Head Butler/Director of Front Office, the... ...general understanding in front office, housekeeping and food & beverage, spa, concierge and...SuggestedHourly payFull timeLocal areaWorldwideShift workNight shiftRotating shiftWeekend work- ...inventory control. You will schedule staff, ensure equipment availability, and uphold Encore Standards to deliver excellent guest and team member experiences. Responsibilities include supervising processes, maintaining policy compliance, training staff, and coordinating...SuggestedShift work
- Pyramid Global Hospitality, Boston Marriott Newton, is seeking a Front Desk Agent to warmly check guests in, answer questions, and support a superior guest experience at our Newton property. You will be the first point of contact, providing information about hotel amenities...SuggestedLocal area
$18.89 - $22.33 per hour
...Guest Service Supervisor Our Guest Service Supervisor is responsible for accomplishing... ...a Fortune 500 company with 90+ years of experience, we're proud to fuel communities—... ...being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting...Seasonal workLocal areaFlexible hoursShift workNight shift- ...unforgettable New England memories begin. We are seeking a dynamic, passionate, and inspiring Guest Service Manager to lead our front-line team and serve as the heartbeat of our guest experience. As our Guest Service Manager, you won’t just manage front desk operations—you will...Temporary workWork experience placement
- ...that the customer comes first, strong communication skills and experience working with the public. Must be able to generate positive and... ...is helpful, as is ability to navigate on client campus The Guest Services Coordinator will assist the Guest Services Team with program...Work at officeShift work
$50k - $55k
...Guest Service Coordinator Location: Downtown Boston, MA Salary: $50,000 - $55,000 per year Position Summary... ...to provide exceptional customer service and create a welcoming experience for every guest. This role is responsible for front desk operations...Work at officeLocal areaFlexible hoursAfternoon shift- ..., MA is seeking an Assistant Manager to support the General Manager in developing a high-performing team and delivering great guest experiences and profitable top-line sales. You will help recruit and train Crew Members and Shift Leaders, coach staff, maintain Brand standards...Weekly payShift work
- ...Parkway is looking for an experienced, motivated and creative Guest Services Manager for our West Roxbury, MA location. This position... ...discharge, ensuring the highest quality of service and patient experience. The incumbent will be responsible for ensuring ongoing staff...Full timeTemporary work
- ...Cambridge, located in Cambridge, MA, is seeking a dynamic Front Desk Manager to lead our front desk team and deliver exceptional guest experiences. As the first point of contact, you will ensure smooth check-in/out, coordinate with other departments, and uphold service...
- The Langham Boston is seeking an experienced Front Office leader to oversee daily operations, ensuring a luxurious guest experience and seamless coordination among Front Desk, Langham Services, Bell and Door teams. The role requires guiding a multicultural staff and maintaining...
- HHM Hospitality is seeking a Front Office Supervisor in Cambridge, MA to lead the front desk, guest services, and lobby experiences. You will mentor staff, balance accounts, and ensure seamless guest check-in/out while upholding brand standards. The role focuses on improving...
- ...experienced Restaurant Manager to oversee daily operations and enhance guest satisfaction. The ideal candidate will have 2-4 years in... ...and ensuring excellent service. Join us to lead with hospitality and drive a successful dining experience! #J-18808-Ljbffr Uno Pizzaria
- Leadership The Guest Service Manager focuses on eliminating “Anonymous” service through making connections with guests and exceeding... ...forth by the company results in positive sales growth and guest experience. -P&L Control: Understands and contributes positively to the...Hourly payLocal area
- ...Manager to oversee daily restaurant operations, staffing, inventory, and guest service. The role ensures adherence to the Encore standards while delivering exceptional guest and team member experiences. Responsibilities include hiring, performance management, training,...
- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must... ...commitment to providing the best possible experience for our guests. This position is... ...areas. ~ Engage in cross training in housekeeping and laundry areas to provide assistance...Weekly payMinimum wageLocal areaAll shifts
- ...Stage Karaoke & Studios in Boston is seeking a hands-on Manager to lead daily operations, drive guest experiences, and maximize revenue. You will supervise staff, maintain a welcoming atmosphere, ensure safety and compliance, and collaborate across departments to hit targets...Weekend workAfternoon shift
$32.45 per hour
...new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people...WorldwideNight shiftRotating shiftDay shiftAfternoon shift- ...Front Desk/Guest Services AgentCrystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable... .... You will work with the Front Desk, Concierge and Guest Experience teams. You must ensure you maximize the guest experience by...Contract workLocal areaImmediate startAll shifts
$29.47 - $31.25 per hour
...Job Title Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations... ...strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on...Hourly payFull timeLocal areaShift work- ...Guest Service AgentExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team... ...spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Here's what you'll do during...Local areaWorldwide
- Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability... ...School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems...Full timePart timeShift work
- ...Greet customers immediately with a friendly and sincere welcome.Guest registration process and communication of hotel services and... ...candidates will have strong history of high end customer service experience. Candidates must be guest focused and have excellent communication...Immediate startFlexible hoursNight shiftWeekday work
- ...hospitality is something you create. If you're energized by coaching people, solving real-time problems, and crafting memorable guest experiences, keep reading. You'll lead from the floor, set the pace and standards, and partner with the General Manager to maintain high...
- ...build a career that inspires you! This position assists the Guest Service Manager with overseeing the safe and efficient operation... ...efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. They act...Full timeTemporary workWork experience placement
- TPG Hotels, Resorts & Marinas is seeking a General Manager to oversee the overall operation of the hotel, ensuring guest satisfaction, financial success, and adherence to brand standards. The role requires strong leadership, strategic planning, and comprehensive operational...
- Stonebridge in Boston, MA is seeking an Assistant Front Office Manager to oversee daily guest reception, reservations, and telephone services, ensuring high guest satisfaction and efficient hotel operations. You will collaborate with the Front Office Manager and Assistant...
- ...Somerville, MA. The role involves providing excellent service during check-ins, managing guest inquiries, and maintaining hotel standards. Candidates should possess a high school diploma, experience in hospitality, and effective communication skills. This role requires...
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