Technical Sales, Industrial Equipment (Inside Sales)
TheMasonGroup
Job Description
Job Description
Technical Sales – Industrial Equipment (Inside Sales)
High‑Growth Role | Engineered Systems | Capital Equipment | No Degree Required I Application Sales Engineer
Join a fast‑paced, customer‑centric technical sales team supporting engineered industrial equipment, across processing, manufacturing, water treatment, Food & Beverage environments. This role is ideal for a hands‑on technical professional who thrives at the intersection of customer support , industrial technology , and solution‑based selling . You’ll partner directly with field sales, engage with end users, and help drive growth across a high‑mix, high‑value product portfolio.
Responsibilities
- Sales Support — Serve as the primary technical resource for Sales Representatives, delivering expert guidance on engineered systems and capital equipment. Focus ~98% on expanding and supporting existing accounts, with ~2% on new business development.
- Training & Enablement — Deliver product, application, and systems training to Sales Representatives to strengthen their technical confidence and selling effectiveness.
- Customer Engagement — Interface directly with customers to understand process requirements, troubleshoot challenges, and recommend equipment solutions that align with operational goals.
- Competitive Intelligence — Maintain strong awareness of competitive technologies, market trends, and industry benchmarks to position our solutions effectively.
- Project Qualification — Support evaluation of project feasibility from both technical and commercial standpoints.
- Order Management Support — Assist Sales Representatives with follow‑ups, quoting, and closing activities to ensure seamless order execution.
- Specialty Equipment Requests — Review customer documentation for custom or specialty equipment needs; collaborate with the sales team to determine appropriate responses.
- Proposal Review — Validate and approve proposals prepared by field sales before submission to customers.
- Customer Visits — Conduct on‑site or in‑office meetings with prospective customers to strengthen relationships and support solution development.
- Sales & Marketing Activities — Participate in trade shows, customer seminars, product demos, and other promotional events; assist with booth setup and teardown.
- Team Collaboration — Work closely with the Sales Manager and broader team to support strategic initiatives and promotional campaigns.
Requirements
- Technical Aptitude — Strong mechanical/electrical problem‑solving skills; ability to understand engineered systems and industrial processes. CRM experience is a plus.
- Industry Experience — Background with manufactured electro‑mechanical capital equipment; Food & Beverage processing experience preferred but not required.
- Communication Skills — Excellent interpersonal, written, and customer‑facing communication abilities.
- Education — ME/EE/CE degree is helpful but not required; equivalent hands‑on experience is fully acceptable.
- Sales Experience — Proven success selling technical or engineered products; experience in processing, automation, or industrial equipment environments is a plus.
- Business Acumen — Strong understanding of commercial principles and professional customer interaction.
- Physical Requirements — Ability to bend, stoop, kneel, climb, balance, stand, and walk for extended periods; comfortable working in varied environmental conditions (temperature, weather, noise).
- Travel — Occasional travel required (2–5%).
What we offer:
- A dynamic, flexible culture, that promotes collaboration and professional/ personal growth of each team member
- To be a part of a well-established team that values hard work, innovation & knows the value of its people
- Coaching, mentoring helping team members realize their potential, aiding in defining goals and executing them
- We have an aggressive growth strategy; Making way for ample advancement opportunities to transition into operations and/or direct management
- Competitive base package + bonus plan
- We have continuous training, and are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success
- Our goal as leaders is to provide value , value to our clients, vendors and more importantly to our team - YOU
Looking forward to getting to know you…
We are, and work with clients that are equal opportunity employers and considers all applicants for positions without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected status.
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