Sales Coordinator

Sales CoordinatorWe are looking to add a Sales Coordinator who is eager to begin or grow their hotel sales career. The Sales Coordinator role will support the Director of Sales in managing all areas of hotel sales according to Island Hospitality Management and Brand Standards, including lead generation and response, sales activity execution and reporting, market research, administrative duties and more. Sales Coordinator must be a self-motivated individual with experience in client communications and guest services.This position may require flexible scheduling availability.Job Requirements:Assist the Director of Sales and Sales Manager with daily sales department operationsRespond to incoming sales inquiries, emails, and phone calls in a timely and professional mannerPrepare proposals, contracts, rate quotes, and sales correspondence for prospective clientsCoordinate group room blocks, rooming lists, and reservationsFollow up with potential clients to convert inquiries into confirmed businessMaintain accurate records of leads, accounts, prospects, and sales activitiesAssist with prospecting new business opportunities, including corporate, government, construction, sports teams, social groups, and extended-stay accountsConduct property tours and showcase hotel amenities, guest rooms, meeting spaces, and servicesAssist with coordinating client site inspections and pre-arrival arrangementsCommunicate group and corporate booking details to the Front Desk, Housekeeping, and other hotel departments.Assist with preparing weekly and monthly sales reportsMaintain organized sales files, client information, and account databasesSupport the development and execution of sales strategies to increase occupancy and room revenueAssist with client appreciation events, networking opportunities, and community outreachMonitor competitor rates and market activityHelp ensure group reservations, billing instructions, and special requests are communicated accuratelyProvide excellent customer service and maintain positive relationships with clientsPerform other sales and administrative duties as assigned by Director of Sales and General ManagerJob Qualifications:High school diploma or equivalent requiredPrevious experience in hotel sales, hospitality, customer service, or administrative support preferredStrong verbal and written communication skillsExcellent organizational and time-management abilitiesProficiency in Microsoft Office, including Word, Excel, and OutlookAbility to manage multiple priorities and meet deadlinesStrong attention to detail and accuracyProfessional telephone and email etiquetteAbility to work independently and as part of a teamStrong customer service and relationship-building skillsAbility to handle confidential guest and client information appropriatelyHighly motivated team player with strong initiative and desire for achievementMust be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problemsReadily available and approachable for all guests while providing excellent guest serviceThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.Training:Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.Team Member Wellness Program: How We Thank You For All You Bring To The TeamRewarding Benefits Package:Healthcare including Medical, Dental, and Vision InsuranceHSA & FSA plans available!Dependent care FSAIdentity Theft Protection Insurance Commuter benefits including transit & parkingPet InsurancePTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance ProgramWellness Subscriptions including access to gyms, financial planning, counseling, and legal servicesPaid Sick and Vacation TimeFamily Leave401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contributionRewarding Hard Work:Incentive based bonus programFree room nights at our hotels and employee discounts within your hotel brandDiscounts for friends and family within your hotel brandTeam Member recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locationsEqual Opportunity EmployerIsland Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.