Licensed Practical Nurse (LPN), Clinical Supervisor - Ear, Nose Throat, and Allergy Care

LPN, Clinical Supervisor - Ear, Nose, Throat, and Allergy Care

The Clinical Supervisor works in conjunction and collaborates with the Practice Manager to provide clinical and administrative managerial oversight and direction for clinical day-to-day operations of the practice. The Clinical Supervisor models and develops patient-focused culture with an emphasis on patient safety and satisfaction, maintains positive and collaborative relationships within the clinical environment, and fulfills responsibilities and expectations by coaching, developing, and empowering clinical staff. Acts as a clinical and administrative liaison for clinical staff to ensure smooth, efficient clinical operations as well as a collaborative team environment.

Essential Functions:

• Under the direction of the provider and according to the appropriate certification/licensure scope of practice, contributes to the completion of the patient's chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature) and documentation of patient/family needs.
• Orders and ensures supplies/vaccinations/medications are readily available for clinical operations, and appropriately monitors and coordinates proper disposal according to regulatory requirements.
• Performs duties according to the appropriate scope of practice and identifies significant changes in patient condition through data collection and reports them to the provider
• Performs procedures and tests within state guidelines.
• Understands and adheres to the legal responsibilities and requirements within the appropriate certification/licensure role.
• Assists patient and provider with virtual visits (e.g., setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, calling the patient to perform test calls, troubleshooting, obtaining chief complaint, conducting health maintenance checks and reviewing the medications, following up orders/appointments following visit, and collecting co-pays).

Education:

• High School/GED (required)

Required Licensing & Certifications:

Active state Licensed Practical Nurse (with medication and IV privilege) (LPN)

BLS Basic Life Support, American Heart Association

Experience:

• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)

Skills & Abilities:

• Direct, supervise, and evaluate work activities of practice.
• Direct and conduct recruitment, hiring, and training activities to meet personnel needs.
• Develop and implement organizational policies and procedures for the practice.
• Conduct and administer practice clinical operations, including accounting, planning budgets, authorizing clinical payments and expenses, and coordinating clinical financial reporting.
• Plan, implement, and administer programs and services in practice, including personnel administration, training, and coordination of medical, nursing, and practice staff.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Maintain communication between practice, clinic, and operational teams.
• Strong oral and written communication skills.
• Ability to multitask
• Handle difficult conversations with employees and/or providers
• Prioritization
• General knowledge of non-clinical and clinical areas
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Medical terminology
• Ability to use standard office equipment (i.e., computer, copier, phone, fax machine)

Range:

Minimum: $19.97

Maximum: $29.96

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department: SPN - Ear, Nose, Throat and Allergy - Richmond Specialty Care