Human Resources Manager

Job Description

Job Description

Description:

The Lehigh Valley Zoo is seeking a Human Resources Manager to support our staff as the Zoo continues to grow and thrive. Located in the heart of the 1,200 acre Trexler Nature Preserve, the Lehigh Valley Zoo offers the best of both city and country in our rural yet well connected location. 

Check out Discover Lehigh Valley to learn more!

It's All Here.

Lehigh Valley is a dynamic and vibrant place for families, couples, and outdoor lovers to explore–offering a unique blend of natural beauty and hidden gems along with cultural richness, historic charm, iconic attractions, culinary delights, and first-tier amenities. A place where you can do country in the morning and city in the evening. 

It's where vibrant culture, historic charm, and world-renowned heritage go hand in hand.

It's all here in Lehigh Valley.

JOB SUMMARY

The Human Resources Manager is responsible for all Human Resources activities for the Lehigh Valley Zoo and its employees, including staffing, payroll, benefits management, performance management, employee relations and other administrative duties. The Human Resources Manager will also help to support the activities of the President & CEO of the Zoo as the Executive Assistant. The Human Resources Manager will work closely with other Zoo leaders to support the initiatives and strategic direction of the Zoo.

MAIN DUTIES AND RESPONSIBILITIES

Human Resources

• Maintain complete and accurate payroll, benefits and personnel files.
• Administer benefits for all employees, including tracking new employee eligibility, distributing benefits documentation, and ensuring proper enrollment. Act as liaison between employee and benefits providers.
• Assist with the establishment, monitoring, and/or enhancement of performance management/rewards and recognition systems.
• Work with Finance team to administer the annual benefits open enrollment.
• Manage employee time off balances and annual rollover/payout of accrued, unused paid time off.
• Ensure compliance with unemployment, workers compensation, FMLA, and other state or federal labor laws.
• Facilitate the Zoo’s Employee Assistance Program (EAP).

Recruiting/Hiring/Onboarding/Departing Employees

• Provide job posting and pre-screening assistance as requested by hiring managers. Work with Marketing team to ensure jobs are properly advertised.
• Send out offer letters and facilitate onboarding process.
• Facilitate background checks and clearances.
• Assist department managers/supervisors with onboarding plans and schedules, as well as communicate with new hires.
• Attend guest services orientation sessions, at minimum biannually.
• Ensure internship processes are standardized amongst departments. 
• Witness and/or assist with termination meetings as requested by department managers. Conduct exit interviews.
• Ensure completion of all departing employee paperwork and processes, including benefits and IT.

Payroll

• Ensure that Paylocity HRIS system is up-to-date with all employee information necessary for payroll.
• Process bi-weekly payroll, working closely with the Finance Manager, who reviews and approves payroll, and posts related accounting entries.
• Primary user of Paylocity HRIS system. Enroll and terminate employees in payroll system. Provide support for this system for all staff and supervisors as needed.
• Assist department managers by providing continual tips and training on Paylocity so that they can better utilize the system.
• Support year end W2 and health care reporting.

Executive Assistant

• Assist the Zoo Leadership team with scheduling appointments and arranging meetings.
• Support the Board of Directors through communications, scheduling and updating the Boardable application. Assist the President & CEO with coordinating and hosting the quarterly Board meetings.
• Working with the Development team, coordinate outreach opportunities for the President & CEO.

• Supports the Zoo’s Lehigh Valley Zoo 4 All (LVZ4A) program to ensure we foster an inclusive culture. 
• Periodically serve as the Manager in Charge (MIC) during Zoo open hours.
• Adjust schedule periodically to accommodate 7-days/week Zoo operations, to help ensure that all employees have access to Human Resources support.
• Provide ideas and feedback as to how we can continuously improve Zoo Human Resources practices, as well as how we can more efficiently utilize our existing systems.
• Provide support to other departments as needed.

Requirements:

SKILLS COMPETENCIES

• Knowledge of employment law and Human Resources general practices
• Excellent organizational, multi-tasking and communication skills
• Ability to develop and maintain effective working relationships
• Works well independently and within a group setting
• Ability to act with integrity, professionalism, and confidentiality
• High proficiency in all areas of Microsoft Office to include Outlook, Word and Excel

QUALIFICATIONS AND EXPERIENCE

• High School Diploma or equivalent
• Human Resources or related Business Associates degree preferred
• 1-3 years’ experience in a similar Human Resources role required; exposure to Payroll preferred
• Experience with HRIS systems, Paylocity preferred
• Willing to adjust working hours to accommodate attendance at signature events, special promotions and Winter Light Spectacular, which will require some availability on weekends, holidays and evenings.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical Demands: While performing the duties of this job, the employee is always required to: walk; sit; stand; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: The noise level in the work environment is usually louder than a normal office environment at times. While performing the job duties, at times, you will be required to work outside in all weather conditions.