Operations Supervisor - District

Operations Supervisor - DistrictThe District Operations Supervisor is responsible for directly supervising operations of a district office, which may include supervising customer service and equipment processing personnel and activities to achieve financial and operating objectives. The District Operations Supervisor is responsible for providing supervisory direction to ensure that the delivery of equipment and services exceeds customer expectations and that staff follow the strategic direction that has been set and all applicable operational regulations and standards.Drive Efficiency (L#5)Makes decisions that ensure consistent execution of key systems and processes that make effective use of organizational resources.Engage Employees (L#13a)Creates a work environment in which employees become compelled to commit to their organization and its bottom line and feel pride and job ownership.Create a Customer Service Culture (L#29)Leads the implementation of new processes, activities and culture that enhances the customer experience; ensures that associates live a customer focused culture day to day.Drive Performance (L#16a)Gets results personally and from work groups; sets performance expectations and holds people accountable for getting results.Finance, Product & Industry KnowledgeUnderstands and can appropriately apply knowledge of product and service offerings.Continuous Improvement (O#6)Emphasis on constantly improving processes, products, and services and exploring innovative ways to do the job. Willingness to consider change and to adapt.Participative Management (O#19)Encouragement of an environment in which individuals have a sense of ownership and influence over their work.Knowledge, Skills, Abilities and Other CharacteristicsAbility to perform in a fast paced environment. Ability to maintain communication with other departments within organization. Complies with patient privacy laws in all matters. Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. Willingness to strive for constant improvement of department efficiencies as well as utilization of financial systems. Excellent communication skills, both written and verbal. Time management and organizational skills.Educational Credentials and Experience Required3 years management experience or work experience with demonstrated leadership. Prefer healthcare, hospital industry, medical equipment, sales and services. Bachelor's degree preferred. Healthcare experience preferred. Business and financial management expertise to assist with contract management and account margin maintenance. Profit and Loss (P&L) statement and budget management experience. Demonstrated computer literacy. Willingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. Travel up to 50 -75%. Valid driver's license.It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy StatementsYou may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.If you require assistance with your application, please contact View email address on click.appcast.io Job Location:Des Moines DistrictLocation City:UrbandaleLocation State:Iowa