Clinical Program Coordinator

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Job Posting

The Department of Anesthesiology has an exciting opportunity for a full-time Clinical Program Coordinator to work in Miami, Fl. The Clinical Program Coordinator (H) assists in the development, organization, production, and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University's mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short- and long-range budgetary planning.

Responsibilities

The responsibilities include:

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates program activities with other program, department or staff activities, ensuring optimum efficiency.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Acts as a main point of contact for project funders, advisors, speakers, and participants, and recruits program participants, members, and volunteers.
• Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.
• Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.
• Prepares periodic reports, financial statements, and records for management or outside agencies.
• Maintains patient confidentiality as well as the confidentiality of hospital business information.
• Oversees the maintenance of established supply levels in unit and supply rooms.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Primarily exercises discretion and independent judgment in daily activities and should be able to work with minimal supervision.
• Completes special assignments requiring collecting, organizing, and analyzing data which may be the basis for significant decisions.
• Provides administrative support to the Division Chief of Solid Organ Transplant, Division Chief of OB, and the members of both divisions and 16 Faculty Attendings.
• Performs complex assignments and resolves issues and problems referred by physicians or the supervisor.
• Ensures completed work products meet required timelines and standards of quality and quantity.
• Resolves unique situations where each contact must be handled differently using judgment discretion.
• Preparation of presentations, publications (articles and books), operational reports and grants.
• Responsible for coordinating and taking minutes for the Liver and OB division meetings.
• Prepare PowerPoint presentations, update CVs in the University Digital measure website, and lecture material for residents for both divisions, write recommendation letters.
• Assist in the designs and implementation communication improvements, monitoring, or enforcement of compliance standards.
• Responsible to compile, review and enter the daily clinical assignments and monthly call schedules for the Transplant and OB divisions. Advise the Division Chiefs, Director and Manager of any coverage issues. Responsible for reviewing and enter any changes in the scheduling system QGenda.
• Prepare and distribute via email the daily JMH on-call schedule for Attendings, Residents and CRNA.
• Act as back-up for the other Clinical Program Coordinator at JMH, back-up for Senior Program Coordinator at UMH.
• Assist with the residents and fellows monthly call schedules and rotations for the Liver and OB divisions.
• Assist with month on-call schedules and rotations at Jackson South.
• Handle all 2nd calls at Jackson Main, to ensure all calls are filled and if not covered, will find appropriate coverage.
• Maintains the calendar of the 2 Division Chiefs, provides routine and general clerical support or medical-related support which may include patient care, student service, reports, and statistics.
• Run the month daily sum reports for Jackson South, Jackson North and Jackson West.
• Answers telephones, take messages, answers routine questions, and transfer calls to appropriate individuals.
• Greets visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Orders office supplies.
• Composes correspondence or selects standardized formats.
• Prepares financial forms (Reimbursements via workday, purchase order, work orders, check requisitions, etc for department).
• Responsible for new Faculty orientation, on-boarding and off-boarding.
• May provide ancillary support to physicians, clinical activities, business services, student services, etc.
• Performs other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Qualifications

• Bachelor's degree in relevant field
• Minimum 3 years of relevant experience
• General knowledge of office procedures and operations
• Ability to accurately prepare and maintain records, files, reports, and correspondence
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to process and manage confidential information with discretion
• Skill in completing assignments accurately and with attention to detail
• Skill in writing recommendation letters
• Proficiency in computer software (i.e. Microsoft Office), University of Miami Calder Library website

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H6