Mobile Crisis Specialist
The Bowen Center
Mobile Crisis Specialist
The Mobile Crisis Specialist will provide direct support to individuals in crisis through a mobile crisis team (MCT). This position is a behavioral health practitioner who participates in a clinical assessment of the needs of the individual in crisis. Dispatched from a number of settings, such as 988 Lifeline centers, and/or public or private behavioral health service organizations, the Mobile Crisis Specialist will focus on crisis intervention to provide immediate care, decrease emotional distress and reduce the risk of danger and harm to people who are experiencing a mental health or substance use crisis. Partnered with a Peer Support Specialist to promote engagement, coaching, and navigation, the Mobile Crisis Specialist will collaborate with the patient to ensure the appropriate level of care is coordinated and/or crisis is de-escalated and stabilized.
Duties/Responsibilities:
- Provide immediate support during mental health and/or substance use crises, utilizing crisis intervention and de-escalation techniques.
- Conduct initial crisis screening and safety assessment including universal screening for suicide using developmentally appropriate, standardized assessment tools.
- Collaborate with patients to develop safety plans and coping strategies.
- Coordinate with Crisis Receiving and Stabilization Services to determine the most appropriate level of care
- Ensure clients are linked with other needed healthcare providers and coordinate their ongoing care.
- Work effectively as a team member, collaborating with professionals from various disciplines to provide comprehensive care and support.
- Complete follow-up care of patient by helping to schedule outpatient appointments
- Provide post-crisis follow-up within 72 hours of the crisis
- Other duties as assigned.
Physical Requirements:
- Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.
- The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
- The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.
- The position requires the ability to engage with patients who may become violent
Required Qualifications:
- Education: Associate's Degree or 60 hours of credit hours.
- Certificate or Professional License Required:
- CPI (Crisis Prevention Intervention) - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
- BLS (Basic Life Support) and First Aid - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
- A reliable vehicle is required for this position.
- Valid driver's license and active auto insurance coverage.
- Satisfactory results from criminal and driving record background checks
- Must be a minimum of 25 years of age.
Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:
Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodation for qualified individuals with disabilities. Safety is a priority for all employees.
Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.
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