Shipping Lead
$20.81 - $22.81 per hourBertelsmann
Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.
Your Tasks- Oversee daily order processing through designated shipping/mailing systems
- Coordinate changes in shipping methods as instructed by Management
- Schedule pick-ups with various carrier/courier services
- Review, investigate and/or resolve issues with carriers regarding shipments
- Interaction with carriers/couriers regarding shipment status's and continuous communication with Management
- Monitor shipping area, stations and verify all packages are processed accordingly
- Delegate and instruct shipping personnel while maintaining a high level of service and productivity
- Participate and contribute in process improvements and adhere to the Quality Management System
- Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment
- Must be available and willing to work in Valencia, California
- Effective communication/comprehension skills - verbal and written form
- Math skills - Ability to add, subtract, multiply and divide accurately
- Familiar with commonly used practices, concepts and procedures within field
- Ability to present information and respond to questions from management and other departments in a timely and accurate manner
- Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
- Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
- Ability to work independently and oversee production with minimal supervision
- Attention to detail and perform multi-tasks successfully
- A certain degree of creativity and innovation is required
- High school diploma or GED preferred but not required
- Previous experience with leading or supervising a team with a minimum of 2 people
- 2 year minimum of work experience in fulfillment/warehouse environment
- Operate lift trucks and pallet jacks
- Ability to lift up to 15 lbs frequently and up to 70 lbs occasionally
- Must be able to perform assigned work in a standing posture for extended periods
- Salary range for Valencia, CA: $20.81 - $22.81 per hour.
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
$22 per hour
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