Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, serving in sales, service, and office management. That experience gave me a well-rounded understanding of the business and a passion for helping customers while developing a strong team.

Our agency is excited to become more involved in the community by supporting organizations like the Boys & Girls Club and our local high school. Building relationships and giving back are important parts of our long-term vision.

Our agency offers paid holidays, paid time off, a group life insurance policy, licensing costs paid up front, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where people can grow and succeed.

Our culture is small, flexible, and family-friendly, where everyone works together and supports one another. I'm looking for someone who is eager to learn, takes initiative, influences others positively, and is motivated to achieve goals. If you're a quick learner looking to grow with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
Liza Howley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.