Concierge

Job Description Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. May be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders, incidents and concerns. Receive packages, plants, prescription drugs, etc. and deliver or hold as requested. Maintain the sign in/out log for the issuance of community keys and gate passes. Assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co‑workers. Qualifications Three (3) months of related experience is preferred. Ability to communicate clearly and effectively in English. Highly proficient computer skills. Proficiency with Outlook, Excel and Word is required. Compassionate, professional, kind, engaging, empathetic and helpful. Ability to work as part of a team and handle multiple tasks efficiently. Possession of the ability to make independent decisions when circumstances warrant such action. Maintain a positive and friendly demeanor toward the residents and co‑workers. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short‑term disability, long‑term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID‑19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply. #J-18808-Ljbffr Monarch Communities