Residential HVAC Service Technician

Job Description

Job Description

Description:

About Magnolia Plumbing, LLC

For over 75 years, Magnolia Plumbing, LLC has proudly served the DC metropolitan area, delivering reliable solutions for both residential and commercial customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility work.

We believe the best service starts with the best people, so we hire the best and invest in their success.

Magnolia Heating and Cooling is seeking an experienced Residential HVAC Service Technician to join our growing team. The ideal candidate will be skilled in diagnosing, servicing, maintaining, and repairing residential heating and cooling systems while delivering outstanding customer service. We are looking for a dependable, motivated professional who takes pride in quality workmanship and customer satisfaction. 

Now Offering a $5,000 Signing Bonus for Licensed Techs.

Competitive opportunities available for experienced unlicensed candidates as well.

Responsibilities

• Diagnose and repair residential HVAC systems, including heating, cooling, ventilation, and indoor air quality equipment. 
• Perform routine maintenance and service calls in a timely and professional manner. 
• Troubleshoot system issues and recommend effective solutions to customers. 
• Maintain high standards of workmanship and customer service at all times. 
• Meet productivity and performance goals established by the company. 
• Keep accurate service records and complete required documentation. 
• Maintain truck stock, tools, and inventory according to company guidelines. 
• Follow vehicle maintenance schedules and maintain a clean, organized service vehicle. 
• Ensure compliance with all safety procedures and company policies.

• Minimum of 2 years of residential HVAC service experience.
• HVAC Journeyman License preferred. 
• EPA/CFC Universal Certification required. 
• Strong troubleshooting and diagnostic abilities. 
• Excellent communication and customer service skills. 
• Ability to work independently and as part of a team. 
• Highly organized with strong attention to detail. 
• Valid driver’s license with a clean driving record preferred. 
• Must pass a pre-employment background check.

Benefits & Culture

• Company Truck & Fuel Card.
• Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
• Company contributions to 401(k) and HSA.
• Company-paid Employee Assistance Program (EAP) and mental health coverage.
• Company-paid Basic Life Insurance Policy.
• Paid time off (PTO) available from day one.
• Empowered environment: we trust you to own your work.
• Opportunity to pursue trade school and ongoing professional development.
• Safety Incentive bonus.

As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.