Shift Leader - Car Wash Joliet $21+/HR

$21 per hour

WashU Car Wash

Wheaton, IL

Shift Lead Car Wash

Job Level: Entry-Level Leadership

Location: Wheaton, IL

Status: Full-Time & Part-Time

Compensation: $16 - $18 plus commission/bonuses, OTE $21+ per hour

Benefits: We offer flexible scheduling with both part-time and full-time positions available, ranging from 24 to 40 hours per week. Team members enjoy free car washes and the opportunity to earn commission on monthly wash membership sales.

About Us

WashU Car Wash is a modern express car wash company focused on delivering a fast, high-quality, and environmentally responsible car wash experience. Founded in 2017 in Plainfield, Illinois, WashU uses advanced technology and water-recycling systems to help conserve resources while still providing a superior clean. With multiple locations and a focus on innovation and customer experience, WashU is committed to making vehicle care quick, convenient, and sustainable.

About the Role

At WashU, a shift lead plays a key role in overseeing daily operations and supporting team performance during their assigned shift. This position is responsible for ensuring efficient operations, maintaining high-quality service standards, and delivering exceptional customer experience. Shift leads help guide team members, uphold company processes, and contribute to a positive, fast-paced, and team-oriented environment.

Key Responsibilities

Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
Supervise, assign tasks, and provide coaching to team members
Deliver excellent customer service by addressing questions, concerns, and resolving issues
Promote and upsell memberships and premium services
Monitor equipment and wash processes; report or address issues as needed
Maintain a clean, safe, and organized facility
Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Key Requirements

Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred
Ability to work in a fast-paced, team-oriented environment while maintaining high service standards
Customer-focused mindset with the ability to resolve issues professionally and efficiently
Detail-oriented with the ability to manage operations and transactions accurately
Reliable and punctual with flexibility to work weekends and holidays as needed
Physically able to operate car wash equipment and perform general cleaning and maintenance tasks

No prior car wash experience is requiredwe provide on-site training to help you succeed.

This job description is not intended to be a comprehensive list of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

WashU Car Wash

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Vacancy posted 5 days ago

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