Rental Service Agent

divh2Rental Service Agent/h2pAtlanta, Georgia, United States/ppIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices./ppWith over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale./ppRooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey./ph3The Role/h3pWere looking for travel enthusiasts with a passion for guest service for our depot in The Atlanta Metropolitan Area. Youll be the face of our company, reporting directly to the Branchs Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot./ph3What Will You Work On?/h3ulliHandling incoming reservations, welcoming guests and taking care of check-ins and check-outs;/liliPreparing and cleaning our campervans;/liliMaintaining our campervans in top condition and monitor maintenance and repairing needs;/liliRegistering guests, monitoring stock and processing payments;/liliHandling complaints and troubleshooting emergencies./li/ulh3Who Are We Looking For?/h3ulliYou are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;/liliYou have great communication skills and an aptitude for direct contact with customers(mandatory);/liliYoure eligible to work in the US, have a valid drivers licence and feel confident enough to drive a campervan (mandatory);/liliYoure available to work on weekends and public holidays./liliYoure a responsible person who takes their work seriously and can be relied upon;/liliYoure well-organised and youre good at solving problems./li/ulh3The Indie Commitment!/h3ulliBeing part of a young, fast-growing and innovative company where you make a difference;/liliCareer development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles;/liliContinuous training and coaching to develop the skills that matter to you;/liliCompensation package that includes Performance and Referral Bonuses, uncapped sales commissions and a base pay of $16 to $17 per hour;/liliFree Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania/li/ulpstrongAre you Ready to Go Indie?/strong/p/div