Account Manager

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success.

Your tasks

• Builds, develops, and maintains strong customer relationships to support long-term business growth, customer satisfaction, and retention.

• Serves as the primary point of contact for assigned accounts, ensuring timely resolution of customer questions, concerns, and service needs.
• Develops a thorough understanding of customer businesses, objectives, and operational requirements to identify opportunities for added value and growth.
• Conducts regular customer outreach and account reviews to strengthen relationships, assess satisfaction, and align solutions with evolving business needs.
• Identifies opportunities to expand existing business through additional products, services, and solutions that support customer objectives.
• Collaborates with internal teams to coordinate customer onboarding, training, implementation activities, and ongoing account support.
• Addresses technical and business-related issues by working with customers and internal stakeholders to develop effective solutions.
• Prepares and delivers account updates, business reviews, sales activity reports, and other customer-related communications.
• Develops annual account plans and sales forecasts to support customer growth and achieve revenue objectives.
• Maintains accurate customer records, account activity, forecasts, and opportunity information within the company CRM system.

Your Profile

• Bachelor of Business Administration and/or Engineering Degree from four-year college or university.
• Three years of technical sales experience within the US automotive industry.
• Project management experience. Experience with market analysis and marketing.

Brose offers a high-tech work environment and a wide range of benefits. Along with competitive performance-based compensation and health insurance, our employees also benefit from attractive social and family-oriented programs throughout our North American locations*. Our benefits packages include comprehensive medical and insurance. Brose also provides educational assistance and a variety of community outreach, family, and sporting events. Flexible working hours and a collaborative work environment give our employees the freedom to balance work and personal life. Brose believes in investing in people. We offer a wide range of development programs with great opportunity for individual growth through training, international or regional assignments and tailored career paths. Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities.

*Benefits package may vary slightly per location