Senior Crew Leader

Job Description

Our client is seeking an experienced Senior Crew Leader to join their growing operations team. This role serves as a key link between field operations and management, providing hands-on leadership while supporting scheduling, job planning, team development, and operational performance. This is an excellent opportunity for an experienced logistics or field-services professional looking to grow into an Operations Management role.

Responsibilities

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• Lead and supervise field crews, providing direction, coaching, and training.
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• Mentor team members and help identify and develop future leaders.
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• Assist management with recruiting, onboarding, scheduling, and crew assignments.
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• Coordinate daily assignments and monitor job progress.
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• Allocate tasks based on team members' skills and experience.
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• Help manage vehicles, equipment, and supply inventory.
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• Monitor job performance, labor efficiency, quality, and costs.
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• Serve as the primary on-site contact for customers and professionally resolve concerns.
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• Communicate job status, delays, safety concerns, and other issues to management.
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• Conduct pre-job safety briefings and enforce company safety policies.
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• Perform quality checks and document job outcomes, safety incidents, and equipment issues.
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• Troubleshoot operational challenges and assist with identifying solutions to recurring issues.
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• Participate in management training and gain exposure to higher-level operations responsibilities.
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• Support additional operational projects and initiatives as needed.
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Qualifications

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• High school diploma, GED, or equivalent required.
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• 2+ years of leadership experience in logistics, transportation, field services, or a related industry required.
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• Valid driver's license required.
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• Strong leadership, communication, organization, and problem-solving skills.
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• Comfortable working with customers, employees, and management.
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• Basic proficiency with email, spreadsheets, databases, and other computer applications.
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• Willingness to travel approximately 50–70% of the time; occasional overnight travel may be required.
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