Robotics Tech Support Engineer - Hardware & Field, Equity

Clockwork (acquired by 10Beauty)

10Beauty, a Burlington, MA robotics startup, is hiring a Technical Support Engineer for Level 1 support. You’ll diagnose and resolve hardware/software issues remotely, guiding customers via phone, chat, video, and remote tools while coordinating with Engineering and Product teams. Ideal candidates have 3+ years in technical support or related roles in hardware/IoT environments, with strong communication skills and a customer-first mindset. Equity and benefits are included for full-time staff. #J-18808-Ljbffr Clockwork (acquired by 10Beauty)

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Robotics Tech Support Engineer - Hardware & Field, Equity in Burlington, MA vacancy

Technical Support Engineer
$100k - $115k
10Beauty is a robotics startup based in Burlington... ...for technical support issues related to... ...Diagnose and resolve hardware, software,... ...Guide members and field personnel through... ...Level 2 support or engineering teams when necessary... ..., and experience. Equity and benefits are included...
Employment Equity
Field
Full time
Remote work
Weekend work
Doist
Burlington, MA
4 days ago
Senior Linux Systems Administrator
$114.6k - $151.9k
...deliversAI-enabled autonomy and robotic systemswhere it counts... ..., build, integrate, field-test, and transition... ...and provides end-user support as needed. The... ...constraintsReview and test new hardware and software and make recommendations... .../training, internal equity considerations and...
Employment Equity
Field
Full time
Lincoln Laboratory
Lexington, MA
2 days ago
Senior Engineer, Software Support Engineering (DevOps)
$119.83k - $175.44k
...drive advancements in automation and robotics, mobility, healthcare, energy and data... ...Devices, Inc. Job Title: Senior Engineer, Software Support Engineering (DevOps)Job Requisition:... ..., external market data, internal pay equity, or other bona fide factors.This position...
Employment Equity
Permanent employment
Full time
Work at office
Remote work
Work from home
Day shift
2 days per week
Analog Devices
Wilmington, MA
3 days ago
Senior Support Software Engineer
$101k - $138.6k
...we areWith its A.I.-powered robotic technology platform, Symbotic... ...proactive Advanced Software Engineer to join our T3 Deployment team... ..., which designs, builds, and supports the AI-powered software that... ...Information Technology, or a related field; equivalent work experience...
Field
Full time
Work experience placement
Weekend work
Symbotic
Wilmington, MA
3 days ago
Member of Technical Staff
$150k
...Technical Staff - Hardware Science, Frontier AI & Robotics (FAR) Job ID: 10424... ...electrical, and controls engineering teams to ensure... ...CE, ML or related field experience. Experience... ...process, including support for the interview... ...position offered, equity, sign‑on payments,...
Employment Equity
Field
Local area
Amazon
Reading, MA
3 days ago
Member of Technical Staff: Hardware Reliability and Test
...Reliability & Test Engineer to define and... ...strategy for our robots from early design... ...through production and field deployment. This role... ...plan for robot hardware and integrated systems... ...bonus, company equity, company-subsidized... ...for all people—supporting us at home, at work...
Employment Equity
Field
Work from home
Flexible hours
Walden Robotics
Cambridge, MA
5 days ago
Senior Member of Technical Staff: Hardware Integration, Sensing, and Control
...software-level interface between hardware and the rest of the robot—integrating sensors,... ...it all working in the field. Position Summary You will... ...annual cash bonus, company equity, company-subsidized insurance... ...of life for all people-supporting us at home, at work, in factories...
Employment Equity
Field
Work from home
Flexible hours
Walden Robotics
Cambridge, MA
5 days ago
Member of Technical Staff: Fullstack Robotics Software
...will help build the on-robot software stack that... ...alongside experienced engineers, you'll develop and improve... .... Debugging & Field Support: Investigate and fix issues... ..., teleoperation, and hardware, learning the whole system... ...cash bonus, company equity, company-subsidized...
Employment Equity
Field
Internship
Work from home
Flexible hours
Walden Robotics
Cambridge, MA
3 days ago
Systems Analyst-Technical Staff
$145.2k - $170k
...-enabled autonomy and robotic systems where it counts... ..., build, integrate, field-test, and transition autonomy... ...of physics and engineering-based models of these... ...education/training, internal equity considerations and... ...stay healthy, feel supported, and enjoy a fulfilling...
Employment Equity
Field
MIT Lincoln Laboratory
Lexington, MA
more than 2 months ago
Software Support Engineer
$96k - $132k
...We Are With its A.I.-powered robotic technology platform,... ...What We Need As a Software Support Engineer, you will be a key member of... ...partnership with Software, Hardware, and System Performance Engineering... ...Science, or a related technical field, or equivalent experience....
Field
Remote work
Shift work
Night shift
2 days per week
Symbotic
Andover, MA
1 day ago
Senior Technical Support Engineer
$88.6k - $121.83k
...Dynamics, the Senior Technical Support Engineer is a vital source of... ...ecosystem of advanced, mobile robotic platforms and their associated... ...Product to Sales, Quality, and Field Applications. Your role is to... ...but not limited to, internal equity, job‑related knowledge, skills...
Employment Equity
Field
Visa sponsorship
Boston Dynamics, Inc.
Waltham, MA
3 days ago
IT Service Desk Engineer
$90k - $125k
...0 base salary (Bonus + equity commensurate with experience... ...for an IT Service Desk Engineer to serve as a frontline... ...service desk tickets, support new hire onboarding,... ...devices On-site hardware support for offices, meetings... ..., IT, or a related field Hands-on experience supporting...
Employment Equity
Field
Work at office
Remote work
Blitzy
Kendall Square, MA
5 days ago
Director of Global Customer Operations & Fulfillment
$195k - $255k
...its advanced, unstructured robotics fleets globally, keeping our hardware operating at peak reliability... ...our end-to-end technical support (Tiers 1-3), mobile field support engineers, brick-and-mortar depot repair... ...not limited to internal equity, job related knowledge, skills...
Employment Equity
Field
Full time
Work at office
Remote work
Visa sponsorship
Shift work
Boston Dynamics
Waltham, MA
5 days ago
Head of Finance
$180k - $250k
...A fast-growing robotics and physical AI company... ..., and intelligent hardware systems. The... ...systems needed to support rapid expansion. This... ...reporting · Knowledge of equity administration,... ..., or related field Desired Skills... ...Will Be Doing Tech Breakdown · 40% Financial...
Employment Equity
Field
Full time
Motion Recruitment
Woburn, MA
4 days ago
Senior Financial Tech Support Engineer
...Development team is seeking an experienced technical support professional to help clients in financial... ...workflows across fixed income, derivatives, and equities. You will work with Product Management and Engineering, document resolutions, mentor new hires, and contribute...
Employment Equity
State Street Corporation
Burlington, MA
4 days ago
Autonomy Engineer-Technical Staff
$145.2k - $170k
...-enabled autonomy and robotic systems where it counts... ..., build, integrate, field-test, and transition autonomy... ...system testing, and supporting analysis. Additional... ...Ph.D. in mechanical engineering, electrical engineering... .../training, internal equity considerations and applicable...
Employment Equity
Field
MIT Lincoln Laboratory
Lexington, MA
a month ago
Principal Field Robotic System Engineer/Architect
$186.3k - $256.16k
...advancements in automation and robotics, mobility,... ...seeking a Principal Field Robotics System Engineer to operate at the... ...expert in the field, supporting customers from early... ...and debugging across hardware, software, and control... ...data, internal pay equity, or other bona fide...
Employment Equity
Field
Permanent employment
Full time
Part time
Work at office
Home office
Day shift
Analog Devices
Wilmington, MA
1 day ago
Laboratory Technician I, CAD & Engineering - Middlesex Community College
...administrative, and support positions at... ...are focused on equity to transform... ...Technician I, CAD & Engineering - Middlesex... ...engineering lab tech will perform... ...staff in providing hardware and software... ...Students, when Robotics and CAD support... ...or technology field Aptitude to work...
Employment Equity
Field
Full time
Temporary work
Part time
Work at office
Flexible hours
Middlesex Community College
Bedford, MA
1 day ago
IT Senior Technician
Under the Technical Support Manager, the IT Senior Technician assists... ...items. Troubleshoot common hardware and software problems and elevate... ...’s degree in a related field, or equivalent combination of... ...through a lens of diversity, equity, inclusion, and anti-racism....
Employment Equity
Field
Work at office
Monday to Friday
Weekend work
Afternoon shift
Nelib
Cambridge, MA
3 days ago
Tech Staff Neurocognitive Analysis, Modeling, and Simulation
...biomechanics, computer science, engineering, and physics. Our core... ...modeling, hardware and software prototyping... ...collection in laboratory and field environments. Job... ...ideas and seek support for these program ideas... ...education/training, internal equity considerations and...
Employment Equity
Field
Lincoln Laboratory
Lexington, MA
3 days ago
Technical Support Engineer
Technical Support Engineer, Lexington, MA Technical Support Engineer Job Description Overview... ...engineer, you will provide software and hardware support and guidance to existing and potential... ...lub, lur) To integrate node Bs in the field, as needed Contribute to updating and...
Field
Work experience placement
Remote work
Worldwide
Flexible hours
Night shift
Vanu Inc
Lexington, MA
3 days ago
Senior Verification Engineer
$110.39k - $151.81k
...in automation and robotics, mobility, healthcare... ...Verification Engineer to join our Security... ...developing next-generation hardware security solutions... ...controllers.Support emulation,... ...Science, or related field.Typically 4-7 years... ...data, internal pay equity, or other bona fide...
Employment Equity
Field
Permanent employment
Full time
Work at office
Day shift
Analog Devices
Wilmington, MA
3 days ago
Sr. Product Support Engineer
$142k - $227k
...Job Title Sr. Product Support Engineer Job Description Your role... ...or similar, within a Health Tech, Hospital or Med device environment... ...Technology or similar field of study. You must be able... ...geographical location, and internal equity.   In addition, other...
Employment Equity
Field
Full time
Work at office
Immediate start
Work visa
Relocation package
3 days per week
Philips
Cambridge, MA
more than 2 months ago
Mechatronics Engineer
...Mechatronics Engineer A fast-growing robotics and automation company in... ...Mechatronics Technician to support the assembly,... ...systems, and field-ready hardware platforms. The position... ...solving mindset Tech Breakdown · 40% Robotic... ...• Bonus eligible • Equity eligible You...
Employment Equity
Field
Full time
Immediate start
Motion Recruitment
Woburn, MA
3 days ago
Hardware Test Engineer
$100k - $150k
...As a Production Test Engineer you will be responsible... ...Manufacturing Engineering teams to support customer returns and... ..., or related fields ~3+ years of relevant... ...skills of non-conforming hardware, software, and firmware... ...considerations. Highly competitive equity grants are included in...
Employment Equity
Field
Full time
Work experience placement
Local area
Relocation package
Anduril Industries
Lexington, MA
1 day ago
Principal Navigation Systems Architect (PN&T)
$184.03k - $266.49k
...in automation and robotics, mobility, healthcare... ...trade-offs, and support system design... ...in laboratory and field environments using... ...teams, including hardware, software, autonomy... ...control, and systems engineering.Document and communicate... ..., internal pay equity, or other bona...
Employment Equity
Field
Permanent employment
Full time
Part time
Work at office
Remote work
Home office
Day shift
Analog Devices
Wilmington, MA
3 days ago
Staff Engineer, MEMS Test Engineering - Product Development
$171.79k - $209.72k
...in automation and robotics, mobility, healthcare... ...Job Title: Staff Engineer, MEMS Test... ...cost effective test hardware/software solutions... ...sites. Engage and support manufacturing to maintain... ...or related field (willing to accept... ...data, internal pay equity, or other bona fide...
Employment Equity
Field
Permanent employment
Full time
Work at office
Remote work
Work from home
Day shift
2 days per week
Analog Devices
Wilmington, MA
5 days ago
Senior Backend Software Engineer
$116.96k - $160.82k
...in automation and robotics, mobility, healthcare... ...-driven software engineer with exceptional... ...writing software for hardware devices. The... ...seek out appropriate support when needed Effectively... ...related technical field; equivalent... ...data, internal pay equity, or other bona fide...
Employment Equity
Field
Permanent employment
Full time
Live in
Work at office
Day shift
Analog Devices
Wilmington, MA
1 day ago
Now Hiring IT and Telecom Field Technicians
...sharing This Is Not Your Average Tech Job Are you a hands‑on I.T. or... ...beyond the desk? AMG Tech Support is seeking skilled, driven technicians... ...including: OS installations, hardware diagnostics, and software... ...OR 5+ years verifiable field experience in I.T./Telecom Required...
Field
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Woburn, MA
5 days ago
Senior Engineer, Product Applications
$124.34k - $165.62k
...in automation and robotics, mobility, healthcare... ...Job Title: Senior Engineer, Product... ...Define, develop and support new products or technologies... ...which may include hardware reference designs... ...related technical field (willing to accept... ..., internal pay equity, or other bona...
Employment Equity
Field
Permanent employment
Full time
Work at office
Remote work
Work from home
Day shift
2 days per week
Analog Devices
Wilmington, MA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Robotics Tech Support Engineer - Hardware & Field, Equity. Be the first to apply!