Residential Turnover Manager: Make-Ready Pro

REAL ESTATE TURNOVER TECHNICIAN-PROPERTY MANAGEMENT

VineBrook Homes is an internally managed Midwest/Heartland-based real estate investment company focused on acquiring, renovating, leasing and operating single-family homes as rental properties. An early investor and developer of the Single‑Family Rental (SFR) home asset class, we commenced operations in late 2007. Our yield‑focused investment strategy targets a unique opportunity building a portfolio of "Optimal House" assets in key Midwest markets. We own or manage over 14,000 SFR Homes throughout the Midwest, and are expanding to more than 25,000 homes.

JOB DESCRIPTION SUMMARY

Turnover Managers (Make‑Ready Managers) are responsible for the timely completion of turnover tasks on vacant units within budgetary constraints. The role may require self‑performing turnover tasks and supervising contract vendors. Managers oversee technicians, direct workflow, and may perform turnovers themselves.

ESSENTIAL FUNCTIONS

Inspect units and document scope of work for make‑ready. Bid and set budget for make‑ready, item by item, for each unit. Order parts and supplies as needed for each turnover. Assign and monitor vendors for various tasks. Confirm completion of all tasks to standard. Certify units as market ready and turn in keys to Leasing Manager. Perform unit walks with Management or complete final punch list items if needed. Process invoices for parts and services used in each turnover.

COMPETENCIES

Computer skills required (e‑mail, Microsoft Office, internet). Basic knowledge of estimating and bidding processes. Ability to manage multiple tasks and job sites simultaneously. Basic trades skills (electrical, plumbing, carpentry, HVAC, appliance). Ability to direct and follow‑up with vendors to achieve desired results. Effective communication skills with other departments and associates within and outside the organization.

SUPERVISORY RESPONSIBILITY

Manage Turnover Technicians and supervise contracted vendors, including assignment of tasks, routine inspection of work, callbacks, invoice approvals, and dismissal of vendors that do not meet standards.

TRAVEL

Primarily local during the business day; occasional local or regional travel may be requested.

POSITION TYPE/EXPECTED HOURS OF WORK

Full‑time position. Hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties dictate. Some overtime is required.

REQUIRE EDUCATION AND EXPERIENCE

High school diploma or equivalent. Two to five years of previous experience in a maintenance role. Two to five years of previous management experience. HVAC certification. At least two years of carpentry, plumbing, and electrical experience. Exemplary customer service skills. Time‑management skills. Strong verbal and written communication skills. Proficiency with mobile devices such as tablets and smartphones.

PREFERRED EDUCATION AND EXPERIENCE

Completion of technical or vocational school. EPA certification. Freon handling certificate. Electrical certification. Bilingual (Spanish). Knowledge of Yardi property‑management software.

ADDITIONAL REQUIREMENTS

Must have own tools; larger equipment will be provided. Valid driver’s license with a clean driving record. Pass motor vehicle, drug screen, credit, and criminal background check.

ADDITIONAL INFORMATION / BENEFITS

We offer industry competitive wages and benefits including health, dental, and vision coverage. Additional benefits include life insurance, a 401(k) with matching, and cellular discounts. Comprehensive training is provided to all employees, with further education opportunities for those interested in advancement.

OTHER DUTIES

This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Responsibilities and activities may change at any time with or without notice. We recognize that individuals bring a wealth of experience and talent beyond the technical requirements of the job. Those whose experience closely matches the listed qualifications are encouraged to apply. Diversity of experience and skill, combined with passion, is key to innovation and excellence. Please let us know if you require accommodations during the interview process. We are an equal‑opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a drug‑free workplace, and applicants will be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration. #J-18808-Ljbffr VineBrook Homes