Real Estate Specialist III

As a Real Estate Specialist in the Valuation Services Group, you support real estate valuation risk management by coordinating appraisal-related service requests from intake through delivery. You help ensure requests are complete, accurately tracked, and progressed within service timelines while partnering with internal teams and appraisal/review professionals. You will also support invoice processing and vendor payment activities with a strong focus on accuracy, documentation, and confidentiality.Job responsibilities Process appraisal-related service requests in accordance with established policies and proceduresTriage and stage incoming requests to support timely completion and ensure files are complete and accurate before work beginsPartner with internal business teams to support timely handling of requests for individual transactions and portfoliosTrack request status and workflow progress, maintaining accurate and timely updates in queue and workflow toolsIdentify quality or completeness issues, document findings, and coordinate next steps to keep work movingProcess invoices to support complete accounting records and timely vendor paymentsTroubleshoot routine issues and escalate complex or unusual items to the appropriate parties for resolutionPromote a client- and service-oriented culture by proactively addressing internal stakeholder needsGather feedback from appraisal/review partners and stakeholders to improve service quality and turnaround timesLearn and stay current on applicable policies, procedures, and operational workflows to improve accuracy and consistencyContribute to projects and process improvement initiatives aligned to your skills and experienceRequired qualifications, capabilities, and skills Demonstrated experience in loan production support (residential or commercial) and/or appraisal or valuation operations support Working knowledge of appraisal/valuation terminology and end-to-end workflow Experience managing work through shared queues and workflow tools, including timely progression and accurate status updatesAbility to manage multiple concurrent requests across multiple systems while maintaining accuracy and attention to detailAbility to execute well-defined processes in a fast-paced environment with limited supervisionStrong written and verbal communication skills, with the ability to communicate professionally with stakeholders at all levelsDemonstrated ability to work effectively in a team-based, shared-service operating modelStrong time management and prioritization skills, with the ability to meet service targets and reprioritize as deadlines shiftDemonstrated understanding of confidentiality and appropriate handling of sensitive informationSound judgment to identify exceptions, document issues, and escalate when requiredExperience using appraisal management and/or valuation workflow systemsProficiency with Microsoft Office (Excel, Outlook, Word) and SharePoint.Familiarity with appraisal governance concepts such as independence, review discipline, and policy adherenceExperience supporting operational process improvements Experience supporting invoice processing, vendor onboarding, and/or accounts payable workflows or systems JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-07-13