Opening General Manager - Residence Inn - Coeur d'Alene Idaho

We're Hiring: Opening General Manager | Coeur d'Alene, Idaho

Are you ready to Level Up ?

Level5 Hospitality is thrilled to announce we are seeking a visionary and results-driven Opening General Manager for our upcoming Residence Inn by Marriott, set to launch in early 2027 in the heart of beautiful Coeur d'Alene, Idaho!

This is a rare opportunity to lead a premier property from the ground up. We aren't just looking for a manager; we are looking for a leader who embodies our commitment to excellence and can cultivate a world-class guest experience in one of the most scenic destinations in the Pacific Northwest.

The Role: As the Opening GM, you will oversee all aspects of the hotel's "Launch"- from final construction phases and team recruitment to the grand opening and beyond. You'll be responsible for driving revenue, maintaining Marriott's high brand standards, and building a culture of hospitality that reflects the Level5 mission.

About us:

Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up!

Job Summary:


The hotel's General Manager will oversee and coordinate the operations of the hotel, providing Level5 quality service and accommodations to hotel guests. The General Manager overall goals are to strive to exceed in all of our Level5 Hospitality pillars which include employee satisfaction, profitability, market share, guest satisfaction and quality assurance.


Supervisory Responsibilities:

• Manage human resource functions including recruiting, hiring, onboarding, and training
• Oversees the day-to-day operations and staffing of the hotel
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees as needed and in accordance with hotel policy

Duties/Responsibilities:

• Coordinates and oversees all operations of the hotel, ensuring quality service is provided to all guests and associates
• Daily inspections of the hotel to ensure compliance with applicable standards and regulations
• Meet or exceed budgeted profit and margins for the hotel
• Accurately forecast revenue/expenses to meet flex/flow goals
• Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
• Assist sales leader with implementing the business plans and sales action plans to maximize RevPAR and market share growth
• Actively be involved in sales by attending sales calls, attending property tours etc
• Ensures maintenance issues are addressed in a timely manner
• Coordinates services with outside suppliers and vendors
• Performs other related duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Extensive knowledge of hotel and hospitality industry
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• Bachelor's degree, preferably in hotel management, business administration, or related field
• Five or more years of experience in the hotel industry preferred; managerial experience preferred

Physical Requirements:

• Must be able to remain in a stationary position during shift.
• Must be able to access and navigate the facility.
• Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
• Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
• Valid Drivers License.