TLC Leader

Job Description

Job Description

Role Summary: 

At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling.  And behind it all?  Our people.  We call them Hubbers – because they’re at the center of everything we do.  From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves.  And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more.

The TireHub Logistics Center Leader is responsible for all logistics center activities, employees, inventory, and assets. This position will communicate TireHub objectives, missions, and direction specific to their location with a focus on safety and customer service. The TLC Leader will ensure that all employees and contractors are following TireHub policies and procedures.

When you say YES to something bigger:

Monday through Saturday – Fluctuating day shift hours

Benefits summary:

·        Premium Free Hubber-Health Insurance

·         TireHub funded Health Savings Account

·         Additional benefit options including TireHub paid short/long term disability and life insurance benefits

·         Paid vacation and holidays

·         Parental leave programs

·         Build your financial future with 401k including TireHub match

·         Access to tire discounts, perks, and so much more!

This role reports to the Regional Operations Leader or Area Operations Leader

The individual must exhibit the following core TireHub commitments:  

·       Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. 

·       Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. 

·       Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.  

·       Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. 

Role Specifics:

·      This position will be responsible for the daily opening and closing of the center

·      This position will collaborate with the Sales Team to provide outstanding customer service.

·      This position will ensure safe operation of all equipment

·      This position will manage TLC expenses within the budget

·      This position will be responsible for all issues and see them through resolution

·      This position will ensure the security of all employees and contractors.

·      This position will manage the overall quality of location inventory.

·      This position will review and approval of all EOD paperwork, including cash handling and bill paying.

·      This position will collaborate with Corporate / Regional resources related to all Human Resource needs & Workers Compensation claims.

·      This position will perform additional responsibilities as requested

Competencies

·      Strategy Execution: Leads the execution of the strategic plans to achieve strategic priorities. Prioritizes and executes on the things they can control: Growing Shipments, Product Availability and Delivery, Sound Economics. Understands and translates strategic plans into tactical actions for direct reports. Finds and fixes “broken windows.” Takes ownership of success or failure. Keeps promises to fellow Hubbers. Understand and manages change.

·      Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value, but only in revenue or costs, never both. Takes actions to improve mix of business and drives down expenses.

·      Drives Results: Consistently achieves results personally, even under tough circumstances. Team achieves, but rarely exceeds goals. Holds teams accountable for results, good and bad. Facilitates a say “Yes” mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers. Provides initial and ongoing training to teams. Does not accept mediocrity. 

·      Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.

·      Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Does not consistently do them.  Is not satisfied with the status quo but isn't always sure how things can improve. Focuses on continuous improvement. Requires safe work practices.

·      Drives Culture: Understands words matter, and uses language tied to our Mission, Vision, Promise & Hubber Commitments. Drives understanding of mission and vision in Direct Reports. Develops direct reports so that they internalize the TireHub culture. Holds people accountable to our commitments. Ensures direct reports understand how they contribute directly to Mission & Vision attainment.

·      Cares for Hubbers: Understands “people get things done.” Builds team that usually achieves common goals. Makes employments decision such as selection, development, promotion and retention, so that people with the right values, beliefs, knowledge & skills are working in the right jobs. Holds everyone accountable. There is some turnover on the team, but it is lower than the average. Direct Reports understand how they contribute to the TireHub Mission and Vision

·      Collaborates : Continuously seeks input, guidance and understanding from appropriate functional leadership (IT/Fin/HR/Ops/Sales). Owns & drives cooperation, collaboration and flexibility in working with others. Contributes as a team member. Manages conflict.

·      Communicates: Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not "pass the buck." Accepts and acts on facts, not feeling. Effectively communicates down and up in the organization. Communicates quickly and doesn’t wait on a solution to communicate an issue. Knows what’s broken, not working, and can be improved.

Experience:

• Minimum of 5 years of applicable work experiences with a heavy focus on operations and warehouse management 
• Experience with KPI management 
• Supervisor or management experience 
• Bachelor’s degree in operations/supply chain or equivalent field preferred

  Knowledge, Skills, and Abilities:

• Demonstrated track record of effectively managing projects and teams 
• Process improvement experience
• Experience leading day to day operations within a warehouse environment 
• Ability to establish accountability, measure work and drive performance to objectives.

Working Conditions  

• Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance.
• Maybe required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.).
• Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus.
• Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations.
• Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice.
• Driving during the night or in inclement weather may be required.
• Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. ( These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws).

Salary Range: $100,000 - $125,000

TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.