System Administrator - Video Conferencing

System Administrator - Video Conferencing

Location: San Jose, CA (Onsite) Duration: W2 / C2C Contract Experience: 10+ Years

Job Description

Expertise on Teams Pro Portal, Configuration Management of Meeting Room systems via Intune

Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.

Remotely configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.

Provide Tier 3 support for video conferencing systems, troubleshooting and resolving complex issues promptly. You will work with manufacturers such as Logi, Crestron, Appspace, etc.

Collaborate with Tier 1 and Tier 2 support teams to ensure effective escalation and resolution of technical problems.

Problem management of platform and large-scale device issues. Work with OEMs and manufacturers to resolve and deploy updates/fixes.

Demonstrate proficiency in working with and supporting Cisco / Logitech / Surface HUBs Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.

Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.

Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.

Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.

Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

Understanding of Room Systems cabling and troubleshooting with respect to overall Room Peripherals like, Microphones, Displays, Schedulers, Speakers, Transmitters etc

Understanding of Room Systems cabling and troubleshooting with respect to Camera Placements, Room Lighting, Proximity, Focus etc.

Expertise on E911, Free/Busy / Automatic Calendar options, Civic Address, Longitudes and Latitudes Mapping for Emergency Services

Resource Account Provisioning, Decommissioning, Hiding any Room from GAL

Knowledge of Active Directory Users and Computers

Knowledge around networks with respect to VLAN

Experience with Executive Level of Support with respect to Video Conferencing

Ability to provide make-shift solutions to facilitate large meetings.

Understanding around the latest technologies with respect to Meeting Rooms and the market standards

Understanding around the usage of DSP and Modulation with the equipment

Good knowledge around PowerShell Scripting and Microsoft Defender / Intune

Should have good communication skills to be able to communicate within the team and should have a methodological approach to develop configurations alongside different stakeholders and vendors.

Liaise with vendors and service providers to manage procurement, installation, and support of video conferencing equipment and services

Must have experience with deployment mechanisms for Microsoft Teams Room Systems along with Vendor Coordination

Must be able to communicate on the Technical Front around the requirements for main Intelligent Video Surveillance & Analysis

If you are interested, Please share your resume with below basic details:

Full Legal Name

Current Location with Zip Code

Work Authorization Status & Expiry

LinkedIn URL

Regards,

Ashish Rastogi Technical Recruiter | Syntricate Technologies Inc.