Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Company parties
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming an agent, I spent five years working as a State Farm Team Member, learning the business and gaining firsthand experience helping customers protect what matters most. That experience shaped the kind of agency I wanted to create—one where team members are supported, challenged, and given opportunities to grow.

We're looking for someone who is friendly, energetic, and driven. The ideal candidate is coachable, eager to learn, and excited about personal and professional growth. We're especially interested in individuals who may have aspirations of agency ownership in the future and want to gain the experience and skills needed to build a successful career.

ROLE DESCRIPTION:
Davis Olson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Agency Mission
Davis Olson Agency mission is to serve our community by protecting families, businesses, and futures with personalized insurance solutions. We are dedicated to putting our customer first, delivering guidance with honesty and care, and creating lasting relationships built on trust and professionalism. By investing in the growth and development of our team, we ensure every interaction reflects our commitment to excellence, compassion, and community.