Customer Care QA Analyst: Elevate Call Quality & Insights
Datasync Inc
DataSync is seeking a Customer Care Quality Assurance Analyst to uphold top-tier service standards within our contact center. You will evaluate CCR performance, track KPIs, and generate actionable insights to drive coaching and process improvements. Your work will support training and governance, while QA activities remain distinct from SOP development. Join a team focused on accuracy, efficiency, and measurable impact on customer satisfaction. #J-18808-Ljbffr Datasync Inc
Vacancy posted 16 hours ago
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